Satellite A300 PC Diag stops working with the exception code

Hello
I have A300 under Vista 32 bit. I get an exception code you try to run the Toshiba PC DIAG utility. I uninstalled the Pack Toshiba value added & downloaded and reinstalled again. The message that appears is...

"Diag PC has stopped working"

Signature of the problem:
Problem event name: BEX
Application name: PCDiag.exe
Application version: 4.0.0.1
Application timestamp: 476b541d
Fault Module name: BASICI ~ 1.OCX
Fault Module Version: 4.0.0.13
Timestamp of Module error: 4805a4c5
Exception offset: 00038aeb
Exception code: c000000d
Exception data: 00000000
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional information 1: c858
More information 2: 3d2a20dcc5ac6b196502ede9a2965166
3 more information: 65b 9
Additional information 4: eee6adad555b506e470939add9a184c2

Does anyone have a resolution? Thank you

To be honest I don t understand you.
What is an exception code? What did you do with him? Have you noticed this problem in the past?

Is that the Toshiba PC diagnostic tool is part of the Toshiba value added package and who knows what you have done.
What you can try is to remove VAP, clean the registry entries for the Diagnostic tool and try to install VAP again in the hope, it will be working again.

Tags: Toshiba

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