Satellite A350-20 q - Touchpad does not

Hello members,

I have a Satellite A350-20 q that is running a Windows Vista Home Premium 32-bit operating system. The problem is with the touchpad which stops working when the laptop is connected to the
AC power supply and everything that happens, I can feel the static on the buttons near the tablet which are metallic.

The touchpad works fine when it runs on battery and it causes a lot of trouble because I move around a bit and can't take my mouse around.

I called Toshiba support, but all said, it was to replace the charger that does not make any sense to me but I try, and again, it doesn't help much.

The touchpad works very well when Vista is installed and is not updated, but once the system is fully updated it starts to cause problems and I can't yet determine which update is the cause of the problem that there are many Windows vista updates are installed.

Help, please!
I installed all the drivers and have the latest synaptic driver installed on the system right now.

Thank you.

Abhishek

> I had called support of Toshiba, but all said, it was to replace the charger that does not make any sense to me but I try, and again, it doesn't help much.

I think that this logic because the touchpad does not work ONLY when the AC adapter is connected.
I found this thread:
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=141976𢪘
He has helped about the similar issue and replacement AC adapter!

> The touchpad works very well when Vista is installed and is not updated, but once the system is fully updated it starts to cause problems and I can't determine same update is the cause of the problem that it is has many windows updates vista that are installed.

How a windows update to do the buttons on the touchpad statically? It is meaningless for me so be it hardware or software s problem

If this software (update of the OS) then deliver the power adapter should not all affect on the buttons on the touch pad but if there s a hardware problem, then the OS updates should not affect the functionality of the touchpad as well

I think that it s a strange question and you should get in touch with a local ASP (partner) in your country in order to check the touchpad.

Tags: Toshiba

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