Satellite A50 543 reads CDs and DVDs sporadically

I have a problem with my DVD-ROM in my laptop. It only reads CD and DVD sporadically. But most of the time that I dwell in a DVD and it try the bed. But after a few seconds it stops and the DVD - ROM led lights constantly.

My question is, can I get a new DVD-ROM? Or I have to send it back to Toshiba?

Sorry, my English is not the best ;)

Hello

For me, this looks like a disk failure. After repeatedly the lens can not calibrate properly and so sometimes s not possible to read, burn with different media.
You should know that internal portable players using different parameters like master/slave or c - salt. These parameters is not editable as on drives for desktop PC.
Therefore, it is very important that you will use and bye a compatible.

If you want to know which drive will work on your laptop, so I recommend asking the Toshiba service partner for details.

Tags: Toshiba

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