Satellite A500 - 1 GB - copy dialog crashes on the eSATA connection

Hello

I have trouble when using my Samsung storyboard (1.5 TB, eSata/USB 2.0) with the Satellite A500 - 1 GB (Windows 7 64-bit):

(a) when you use the connector eSata (preferred):
The drive is recognized by the system, and I can read the directory information. But I cannot copy or play the disc. The copy dialog box freezes quickly and cannot be terminated easily.

(b) when you use the USB connector:
It is also recognized by the system, but copy and read operations take ages - I have tried to make a backup of the system, but cancelled after 5 hours.

The drive works fine with another PC (also Windows 7 x 64), so the drive itself should be ok.

I've updated satellite drivers today (BIOS, chipset and responsible storage), but this did not improve the situation at all.

The question is probably, due to the 150 versus Protocol SATA 300 SATA? A500 - 1 GB does support SATA 300 (SATA 2) or just SATA 150 (1 SATA)? Is there a specific SATA driver (Intel?) I might give a try? Where could I check who is currently SATA-used protocol?

Or do you have other clues on how I could solve this problem?

Best regards
Waschlappen

Hello

Theoretically, your external hard drive eSATA connection could be defective so have you tested the USB connection only on your other PC or eSATA too?
In addition, you should test another cable, I had a USB cable, did the same problem and after Exchange of cable, everything was ok.

There is no special driver for it on the eSATA connection. I think that it s part of the chipset driver for reinstall the chipset driver could also be helpful.

Tags: Toshiba

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