Satellite A500-138 - lighting buttons does not work even in the BIOS


I'm just curious to know if anyone else has a problem with the (play/pause excatly) multimedia keyboard backlight? Mine died today, and there is nothing I can do to make it work again.

The key still works, but when I turn on the backlight, backlight on everyone, but the play/pause (the backlight of the other keys work, touchpad and Satellite logo too).

I use Windows 7, but the problem persists even in the BIOS.

I think the backlight of the button is just dead.

I have to admit I'm really disappointed with this laptop. Config is great, design and are also involved, but I can just take the couine noise that makes C2D (RMClock, one utility, I know that to solve this problem, does not recognize the A500 motherboard) and the fan almost never works to 70%, and now that the backlight...

If the backlight of the multimedia key stops working after 3 weeks of use, which will be in the future? It's too scary to think ;)

I was really excited by Toshiba, but day after day I come to the conclusion, that it is the first and the last laptop that I bought at Toshiba - never had similar problems on other laptops, same nonames.

Of course, I know that I can has sent for fix, I guarantee (and wait about a month to get a backlight fixed stupid). But why hell not the backlight stoped working, if LEDs vitality is long as hell? It can mean two things: I really don't have a chance, or Toshiba did not pay too much attention to detail during production A500s. And after 3 weeks of use, I fear that the second option is much more likely...

Then, someone has a feeling similar to this topic? And someone has a problem with backlight?


He damage of s to hear that your light has stopped working, but I think that it s just a software problem.
I have a Satellite A500 equipped with buttons of enlightenment and everything works great with Vista and XP I m very satisfied.
Unfortunately until that yet I didn't test with Win 7.

I doubt you want to send this laptop for ASP, as I said, there seems to be a software problem and you can find it easily
You must set the notebook to factory settings I mean that you must use the recovery disc in order to get the same State as on the first day of purchase

Moreover, I visited the European driver of Toshiba page and, unfortunately, I didn't see no Win 7 drivers for this series at this time
I guess that Windows 7 drivers will be released in the near future.
So I wonder how you came to the button illumination because this feature requires the Toshiba driver and tools as well as the drivers aren't there?  :|

Tags: Toshiba

Similar Questions

  • Satellite A300-1HV: light button does not work

    Hi guys,.

    I recently bought a Satellite A300-1HV, and while that in the store, the salesman showed me it was possible to turn off the light behind the function/media at the top of the keyboard buttons. It seems to do by simply pressing the first button (the mute button).

    When I got home I tried several times, and he did in fact machine do what I expected (i.e. off lighting). The manual describes the first button under the button "Mute or LED power. Later that night, I tried the button again once, but this time it acted as a mute button and either turns off the lighting. In addition, the second button (CD/DVD) no longer seems to work at all, although it lights up when you press.

    I tried the Toshiba Assist software and am able to manually turn off the lighting, but the 'Toshiba button Support' seems to have no effect on buttons. I guess this would allow me to set up manually a program runs when I press one of two buttons, but no matter what I ask it to run, it does nothing.

    It's as if there is a piece of software that should be run, leading the keys, that I do not have (or at least no longer have).

    Any ideas?


    You can enable this back in the BIOS.
    You can access this menu by pressing the F2 key when turned on the machine.

    Select the Advanced section and turn on LED lighting.

    See you soon

  • My optical mouse 3000 does not work even if the red light is on in the background

    My optical mouse 3000 does not work even if the red light is on in the background

    Hi Russell,

    Thank you to contact Microsoft Community and we will be happy to help you with your concern.

    According to the description, it looks like you are facing a problem with the optical mouse 3000.

    It would be great if you could answer these questions to help you further.

    1. have you made changes on the computer before this problem?

    2. you receive an error message or error code?
    3 is confined with any specific application?

    I suggest you to see the steps in the following Microsoft article.

    Mouse, touchpad and keyboard under Windows problems:

    Troubleshoot the incidents of the response to the mouse or wireless keyboard:

    Troubleshoot a wireless mouse that does not correctly:

    We would be more than happy to help you if the steps above did not solve the problem.

  • My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.

    My touchpad lock does not work, even if the orange light is on, indicating locked buffer. Probook4420s.  Windows 7 32 bit.


    If the amber light is on the TouchPad itself, try double tapping

    If that is not activate, try uninstalling the device driver course Synaptics pointing, then restart the computer and download and install the driver from the link below.

    Kind regards

    DP - K

  • Facebook like button does not work, I used the widget of muse and created the facebook code. Anyone know how to make this work?

    Facebook like button does not work, I used the widget of muse and created the facebook code. Anyone know how to make this work?

    Hi connally25,

    Here is a link to a video tutorial on how to add a Facebook button, please check if you have followed the same steps to add the video.

    If you followed the steps correctly and the button still does not; Here is a link to a forum thread which may help to solve the problem:

    Facebook follow Widget does not



  • Satellite A300 - 1GN PASGCE - LED light button does not work with Win 7

    I improve my laptop for windows 7 everything works fine but the touchpad multimedia light led power button does not work.
    Play, stop, next work earlier but not the light / off does not work.

    No idea why?


    Maybe it's a question of s a Win 7.
    I mean that the software is not intended for Win 7 but only for Vista.

    But you should check if you can reconfigure this button again.
    In Toshiba Assist-> optimize, you can find the Support of Toshiba Button tool.
    This tool can be used for the new configuration of the control buttons.

    First click on the button that you want to reconfigure and target path you can then choose the path to the exe file that must be executed by pressing this button.

    As far as I know that the exe files are placed in the program files/Toshiba/TSB folder.

    You will find different applications and one of these applications control the light on/off.

  • Satellite A300D-158 illumination button does not work on Vista

    Buttons light Toshiba does not work under Vista.

    I installed added package versions available in Toshiba support page, but Toshiba Assist do not see the list of function buttons where I can change the feature keys.

    When this value added package is uninstalled all buttons works with WMP, but during the installation - do not.
    Illumination power button is not working do not by the press.

    This means support to toshiba button does not work properly with vista.

    I don't have these problems with XP


    As far as I know, you can enable and disable the lighting in the BIOS.
    Go to BIOS and check if you can activate it.

    By the way; you said that buttons don t work with Vista.
    Have you tested this with Vista OS preinstalled Toshiba?

    You should do this!

  • Satellite A300-15J: touch button does not work properly from standby

    Recently I bought this laptop, works great except one problem...

    There is touchbutton for LED switching power.
    When I close or put the laptop in sleep, this button does not work like that but activates or disables the sound.

    I'm using Vista, I wonder if there is any patch or something for this problem.
    Thank you


    Can you please tell me if that happen after the day before, or after using the hibernation mode too?

  • Satellite A500-1f5 - FN key does not work with Win 7 64 bit


    The FN key does not work

    I have the installer: added value package + Flash Cards Support utility

    Laptop model: Satellite A500-1f5

    WIN 7 64 bit

    Thank you


    Try restarting Flash cards.
    Start > all programs > Toshiba > utilities > restart Flash cards.
    After doing this press FN button several times.

    or remove the vap utility and support of flashcard and download:

    Then install the utiliy and flashcard Vap, support.

  • Satellite A500-17 x - micro does not work after BIOS update

    I have a Toshiba Satellite A500-17 x which I have just updated the BIOS to version 2, as recommended by the tempro software. Now with the new update my microphone does not work. Where can I download a copy of the old BIOS?

    ({I used winphlash64 in advanced mode to restore the original backup, it does to the computer, but it just gives the new bios to}) Thank you rich


    BIOS cannot be demoted in windows mode.
    Even if you use an older version of BIOS update, you will get an error message saying that the latest BIOS version is already installed. So, forget the downgrade.

    By the way: I put t think the update of the BIOS assigned the microphone.

    Go to control panel of-> sound-> recording tab.
    Here you will see all the available recording devices (micro)

    Activate the microphone it (in this case the people with reduced mobility) and set its default value.

    Where it works: reinstall the audio driver.

  • Satellite A500-138 - FN keys do not work on Windows 7

    Hello people :)

    I have some problems with my new Satellite A500 138.

    After upgrade form Vista to Windows 7, dosent function (Fn) key, my work when I push it and, for example, F6, my answer dosent Satellite on it.
    Before the upgrade, I don't know if this key works, because I'm not.
    Drivers who is this function?

    Second problem is with the d3dx9_31.dll file, I can't find the right solutions on Windows 7.

    Best regards :)

    Try please install the Flash Cards Support utility and test again.

  • Satellite A500-17 x - wifi does not work - not found in Device Manager

    Hi people,

    I need help please.

    My wireless adapter does not work.
    It worked perfectly until I connected to a wired connection in a hotel I was staying in and since then I can not connect to my wireless router.

    I tried restoring the tosystem several times to old dates, but it has not solved the problem. When I restart the computer laptop and go into devices and printers, I thought that the computer needs to be troubleshooted.

    The program runs and try to install the driver for the Wlan but returns with errors. Namely, windows could not load the driver or can verify the digital signature.

    There is also no icon in the network for lan wlan connections only. When I use the radar in connectivity doctor tells me that the WiFi network is disabled but I can't understand how to activate it.

    When I start in safe mode and go to Device Manager I see the wireless network adapter, but when I try to install the driver I leave safe mode and restart. I did and then the WiFi network is displayed in the Device Manager but when I try to load the driver, I thought that the driver is updated and then the adapter disappears from the Device Manager.

    I'm so frustrated at this point and I'm very close to a full erase and start over.

    I also tried to reload and load the default configuration settings in the installation program, but didn't make any difference.

    My laptop is a Satellite A500-17 x with windows 7 64 bit.
    The WiFi network is Realtek RTL8192E Wireless Lan 802.11 PCI - ENIC


    Go to BIOS (press F2) and set it to default settings.
    Save the changes and restart the device.
    Then try to reinstall the WLan driver again.

    If that does not help, download the most recent and updated BIOS to BIOS first day.
    Then, restart the device and try reinstalling the Wlan driver.

    Last but not least you could test the WLan feature on laptop running with factory settings current (after using the Toshiba Recovery)

    PS: in order to use the WiFi network you must use the FN + F8 key combination and must turn on the WLan (in front of the laptop) switch to position.

  • Satellite A100-1011E - AV button does not work

    Hello world

    I'm new here but I have an urgent problem. I hope that you guys can tell me what to do. I have this laptop SATELLITE A100-1011E model. My AV button which located on the left side of the keyboard does not work.

    I'm sure that it works always 3 days ago, but I don't know what I did and it doesn't now. I n it's a driver issue cause I just bought this phone 5 days ago. I checked with this 'Toshiba' commands in the Panel and I've assigned to the right program (windows media player 10) but it does not work when I press a key.

    Can someone help me with this? :( Thank you very much.


    Until you try anything roll back OS to an earlier time using System Restore tool. Maybe it will help you.

    If this don't work let us know.

  • Spilled beer on Satellite A300-16I - now button does not work:


    I accidentally spilled beer on my computer... not really what you need to do: S
    Well now, I have a little problem that my key 'h' that is not responding.
    So, when I press it and does not work... without 'h' are written.

    Is there a way I could fix this cause I don t feel like using the copy / paste function to write the letter "h"... Well I hope someone like solution :)


    Hmm, in all likelihood, your keyboard needs to be replaced.
    I doubt that the only button H can be fixed and thus the entire keyboard needs to be replaced.

    Contact the ASP in your country and request a replacement.

    However, you can also use an external USB keyboard, but I think that it of better to have a laptop keyboard that works properly.

  • Satellite A135-S4727 - L button does not work

    The L key on my computer laptop Satellite A135-S4727 Ref. PSADOU-ONFOOP does not work, please help. Thank you


    In my opinion only replacement of keyboard might help you.
    Get in touch with a local ASP Toshiba your country and ask for help.
    If the warranty is valid, the keyboard should be replaced free of charge.


Maybe you are looking for

  • Cannot quit finder since upgrade to 10.11.5

    Since the upgrade to 10.11.5 If I try the restart or shutdown, the process is stuck with finder refusing to leave or restart.

  • Virtual store account reset - 33384

    Hello I ask for a provision of the touch virtual stores on my tripSerial number: 8A023560DH I have always only the registry options have a white image in the store SincerelySiegfried Demuth

  • How to get S-Video on Equium A110

    Hello I'm trying to get the s-video output, working on my Equium A110.It seems to be simple according to the manual, but I'm having no luck at all. When I hit FN + F5 to change, I get only the option of the LCD screen is not switchable.Also when I go

  • cnu9413zkd

    good morning, I have this CNU9413ZKD code I do not have the current password. help!

  • Tablespace name starting with o1_mf and ending with cb58lw2z_.dbf?

    Hi allI can't figgure where in the database creation process how all tablespaces being named for example, beginning with o1_mf and ending with cb58lw2z_.dbf:DB_1 > select name from v$ datafile;NAME-----------------------------------------------------