Satellite A500 - 14K - key USB not recognized with Windows 7

I have a Toshiba Satellite A500 14 K, it was pre-installed for Windows 7.
I bought the upgrade to Windows 7: I got a PC upgrade disk and a windows upgrade disk. I launched the first disk, then the other.
There was no particular error in these facilities.

Since this upgrade, my PC doesn't recognize USB keys while they work perfectly with the previous version of windows with this pc. They are normally key usb plug-and-play. When I launched the update of windows, the driver exists, but installation failed in error with a message of access problem.
I check that the firewall does not block access. I installed the latest version of the BIOS

I can't find any similar pb on the forum
Thank you for your help

Hello

Have you tried to update (restore) chipset utility?

http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

Tags: Toshiba

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