Satellite A500-19W does not detect battery

Hello

I have a portable Satellite A500-19W which is 6 months old.

I bought this laptop while I was in Egypt and now I've moved (Dubai) UNITED Arab Emirates.

Lately my laptop started suddenly does not detect battery.

To remedy this that I have to remove the battery and clean the terminals then re - put the battery and turn it on and it's OK.

This happened twice this week and caused my data loss because the charger is disconnected (if the charger is connected, the laptop computer continue to work, but the battery indicator does not light up)

Now, my questions are the following
1 - is this problem under warranty?
2 - should I pay for anything when getting this laptop in service in Dubai noting that I bought in Egypt?
3. is there a cure for this problem without going through the service center?

Thank you

1 / Yes. These questions should be covered by the warranty. Material is junk.

2 / the nearest service contact and ask, but I'm sure you don't have to pay for the repair. The two countries are countries in EMEA, and avoid any kind of problems.

3 / it is not much, you can do about it so please contact and explain the situation. They should check your laptop and find a reason why this happens.

Don t waste your time and contact the closest service. If you have need for addresses and phone numbers you can find on http://eu.computers.toshiba-europe.com > support & downloads > find an ASP.

Tags: Toshiba

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