Satellite A500 does not read DVD

Not sure about the specific problem of original posters but I cant get DVD's to play on my A500 either. I only had the unit for a few weeks, but don't think I've tried far movies (movies on my USB stick work fine, just can't get the DVD player to work). I had no problem initial installation Norton / MSoffice and others so I guess that the hardware is working fine just do not speak for the rest of the computer regarding Watch DVD
The hard drive does not appear when I 'explorer' the computer so I can not yet use Media Player to find the disc and see the movie like this. If I try to use the toshiba dvd player, I get the following message;

"The specified drive is not found. Check the settings by going in "parameters - parameters-source of the Action, or otherwise make sure that disk has been correctly connected to the PC.

When I explore drivers, the computer says that I have the good. Ideas for a jerk of techie nearly to repair it? My EX so used to do all those things... I would rather not go crawling back to him for help! Laughing out loud

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Hello

If I understand your question correctly; the CD/DVD drive does not appear in windows Explorer. Is this right?

Check this box:
Go to Device Manager and remove the CD/DVD drive on listThen device register access and delete the Upperfilters and Lowerfilters completely from the following registry key values:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

. Restart the device and retest the drive

Tags: Toshiba

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