Satellite A500 - problem with Touchpad (or OS?)

Hi all

I had my laptop on standby (Windows Media Center on the bottom) and when I opened the screen upward, the touchpad did not work, as follows:

* On the desktop: the cursor is moved on the screen as usual tap or left click does nothing until you right-click, and then click product left/tap menu options (i.e. 'right click' normal function), right click then creates a "selection box" instead of raise of menu options, toolbar does not reveal of "" when the cursor is moved to that area the desktop icons "highlight" no selection when the cursor passes over them.

In programs: no buttons/links highlighted when hovered over (even the maximize/reduce/close buttons etc.), Windows button reveals the toolbar (not the start menu), Alt & Tab does not work to switch between screens.

Bar tools reveal (moving the cursor on board) and click right doesn't work at all, even when the touchpad seems to work fine otherwise.

Right-click seems actually trigger it, or cancel (but usual functions do a right click and reveal the toolbar still do not work). For example if I have Alt & Tab (functional at the moment!) at the library, I see the cursor like usual, but I need to right click to get it to be able to click left button; then, when I Alt & Tab to return to the screen, I need to right click again to get a left click to work (and then right-click right tricks it off once again, did NOT appear a menu options)...

The laptop is less than a month and I have had no other issues so far. Running Windows 7. Tried to restart, touchpad turning on / off power etc. I thought that it was originally a touchpad problem, but with the Windows key does not open the start menu, I was wondering if it was a problem of OS...

Very confusing - I hope that all makes sense. Thanks in advance to anyone who knows what could happen here! See you soon.

EDIT: I also tried to enter in the mouse properties and update the settings of the device for each button/tap (they were all correct though). It didn't work, and I noticed that the only thing that will allow the buttons to work on each screen is to right click, which seems to enable the touchpad, but then as mentioned above, when I right click again, it just turns off. I need to be able to use option etc. menus popping up with a right-click...

Post edited by: dakky68

Hello

I think that you can easily locate the reason for this problem: you only need an external mouse. They are very good markets nowadays and if it works properly it s is not a problem of your operating system. In the worst cases, this means that the touch pad has to be exchanged but as a result, you can contact an authorized service provider. They can order a new and exchange it, this should be covered by the warranty if your mobile phone is only a month.

In addition before contacting an ASP you could try updating the driver for the touchpad. You can get it here:
http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

Tags: Toshiba

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