Satellite A660 - 11 M - drive HARD recovery is not possible

Hello.

I bought the satellite A660 - 11 M two months ago. A week before, he started to cause a problem that when turned on, boot HARD drive is not possible in the first place and boot priority option page is shown. Only after that I have reset a start command, it started.

To resolve this issue for good, I decided to format the HARD drive using the HDD recovery procedure. Unfortunately, I had to cancel this procedure after 2 minutes, and the start-up is not possible at all since then. He continues to display the message "Boot failure" etc. and staging to the BIOS screen. So, I can not access the recovery procedure even if I keep the F8 key. I am afraid that a recovery on the HARD drive partition can have been damaged due to the forced cancellation.

I have not created a DVD of my own laptop recovery, and the only option seems to buy one from Toshiba (https://backupmedia.toshiba.eu/landing.aspx). Before you order a recovery disc, I would ask if my problem can be solved using the disc. Anyone who has experience with the recovery disc could advise me? Another question is to know if a standard warranty let me send to Toshiba ASP? Thank you for reading.

Hello

> Another question is to know if a standard warranty let me send to Toshiba ASP?
Warranty only covers hardware issues.

Question you seems to be related to a software problem.
Therefore, I doubt that installation of the OS would be covered by the warranty.
You should order the recovery disk and must attempt to define the notebook back to factory settings.
Then you should check the features of the laptop.

Good luck

Tags: Toshiba

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