Satellite A75: battery not charge if the adapter has been pluged

Hello
I have a Satellite A75 for two years now. Lately, I have the following problem:
1 - AC power LED indicator is green (means the adabter AC is connected correctly).
2 - the (PC LED ON) is green (when the computer is on).
3 - the battery charge led is off (no amber not green).
The computer is the Dungeon running by using the battery until it completely empty and I can use it either. If there is a problem with my battery, why the computer does not use electricity to work (since it is connected to the AC) and let the battery alone.

I can't use the AC without the battery? Please advice.

Thank you.

Hello

It sounds like power supply to electronic malfunction. But I m not 100% sure about this.
Based on your description it is not possible to charge the battery during the work on the specification s.
You can also try to connect a new battery and check if it works. If it works then the problem was the battery. If this isn't the case, then I guess there is hardware malfunction.

In this case, you should ask the service to help him.

Tags: Toshiba

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