Satellite C50-A-19 t - recovery disks does not

I have a laptop Toshiba Satellite C50-A-19 t with windows OS 8.1

Recently, my laptop had start-up problems so I contacted toshiba support and they told me to get the backupmedia.toshiba.eu recovery disk and I ordered the drive and it arrived today.

When I get back the recovery disc and boot from the hard drive (ODD) it brings the windows logo then after a minute, it goes to a white screen and I waited and after a while, he was still a white screen
I had already been in the BIOS settings to boot from the CD but even after that the same problem persists

Help, please

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Hello

Go to the BIOS and disable the option called: secure boot
Now you should be able to boot from the STRANGE.

By the way: Please check if the HARD drive is listed on the first page of BIOS (name, size, etc.)
Where the details of the HARD disk are not visible, drive HARD isn't recognized by the BIOS could be linked to a malfunction of the HARD drive.

Tags: Toshiba

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