Satellite C50-B-188 - webcam does not work

Hello
My uncle bought this model today. I can't the Webcam to run.

1: the Cam does not appear in the hardware Manager
2: the Windows camera App does not work, I get the information that no camera is connected
3: I can not find a driver work online (as far as I know the material is called Toshiba Web Camera HD)
4: the original shipped OS is installed (Windows 8.1, no change)

He did not work from the start, after the first Boot Up I got tired of Skype. Camera and the built-in mic do not work.
I tried a few other Applications and software, same result

Thanks for your support, hope someone can help me.

Greetings from the Germany

Go into your BIOS and see if your webcam is enabled. If it is you may need to update the BIOS using the Toshiba update tool.

Tags: Toshiba

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