Satellite C650-1CP - cannot start Windows

My C650, running on Windows 7 could not start properly today. When turn on/off he went to the Windows Error Recovery screen and gave me two options: run a startup repair and start Windows normally. I clicked on the repair option and on the bottom it says windows is loading files, then it's another loading screen, and finally to a black screen, which, after a few seconds, a cursor appears. No matter how long I left my laptop on nothing changes. So I decided to choose the second option, and he went to the splash screen windows with the logo of the movement. This form lasted around a minute, and then a blue screen with an error, which is then passed to a black screen. To see this error, I completely disabled the auto reboot on system failure in the F8 options and once restarted, he took me to the same error page.

On the blue screen error was as follows:
UNMOUNTABLE_BOOT_VOLUME

She was followed by information saying that it's maybe a software / hardware problem and also to try safe mode.

Technical information at the bottom were the following:

STOP: 0X000000ED (0XFFFFFA8003DDFA50, 0XFFFFFFFFC0000185, 0 X 0000000000000000, 0 X 0000000000000000)

I don't have a recovery disk, if I looked on websites have said recovery is built in. I also tried safe mode, repair your computer, last known config and other options in the F8 key, but these do not properly load and I end up on the black screen with a cursor again.

I had originally to Exchange my laptop in a week to buy it because it was defective and I had a little less than 11 months, I wonder if there is a solution to this problem and also know if I am covered under warranty for this problem. Thank you.

Hey,.

Bluescreens are mainly problems of software or drivers so I think that reinstalling Windows would help to get rid of this.

Why you don t have a Toshiba Recovery disk? I mean in the user manual it clearly written that you have create such a floppy yourself and it only takes a few minutes and you need to blank DVDs. All that s.

The recovery disk contains an image of the settings from the factory with all the drivers and tools. It is an image pre-tested by Toshiba so everything will work after the installation of recovery. With this record, you are on the safe side.

Anyway, you can order a recovery disc here:
https://backupmedia.Toshiba.EU/landing.aspx

Software problems are not covered by the warranty. Of course, you can make the laptop to an authorized service provider and guys are going to reinstall to factory settings, but you have to pay for this service.

Tags: Toshiba

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