Satellite C650 - wouldn't boot via USB

Long story, please bear with me

A friend of a friend has a laptop Toshiba Satellite C650 she bought less new year with Windows 7 top and a few weeks ago, she had problems with a virus/spyware and paid somebody £40 who said they would sort it out with it. When it is revenue that he would just try to start XP and then the blue screen of death as XP tries to start. All attempts to communicate with the person who did this Fix has since then.

Knowing that I have a Satellite and a reasonable knowledge of computers, my friend asked me if I could have a look and try and do a setup that would work for her and I agreed thinking along the lines of using my Vista Satellite, CD boot recovery disc, install Vista and then upgrade to Windows 7 by using the product key that she on his machine so enter the bios that I put it to start starting from the CD, insert the CD, turn on and off the drive, but he tried to load XP before the dreaded blue screen of death again :( Looks like that there is not drivers for the CD drive :(

So I copy the files to an external hard drive that is empty I put the boot menu to boot from the USB key, plug the HD and turn on and instead of boot from the external drive, it still attempts to load XP before the blue screen again.

I ve done the same with Hirems on the disk and once again the same thing, what it will do is try to load a version of XP from somewhere and then crush the dreaded :(blue screen

Any ideas what can be the problem and how can I force it to load from my external hard drive so that I can do a format and reinstall?

Which is higher
Holmey

Hey,.

A little confused your assignment, you used another disk of your Toshiba laptop recovery, right? Well, if it s not the same mode, it will not work because each laptop model has its own installation of recovery with different drivers and tools. There is therefore no recovery disk that works for each laptop model.

Best way to restore a clean Windows installation is for this model of laptop recovery disk. If you n t have it can be ordered directly from Toshiba:
https://backupmedia.Toshiba.EU/landing.aspx

Tags: Toshiba

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