Satellite C655 - DVD movies will not play

I've had my laptop for 7 months and for the last 2 weeks, I tried to play the dvd netlix but they won't play. I put on an audio cd, and it works. I can't understand what the problem is nor the solution. I tried to update the driver but it says that it is up-to-date. Don't know what to do at this point. Any suggestions?

Also, I ran the diagnostic tool for toshiba and he ignores the DVD player. Does this mean something?

Post edited by: Gigi_3

Have you noticed these problems with DVD Netlix e only or using any original DVD movie?

What player you use to watch DVDs?

Tags: Toshiba

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