Satellite C660D - 1 c 6 - can't access internet

I have 2 laptops from Toshiba works perfectly. I got my son a new one for Christmas and it is impossible to access the internet.

We get on our network. but shows no available internet 'unidentified network' the laptop is a Satellite C660D - 1 c 6

If I'm on the wrong forum excuss me please.

any help would be appreciated

RABT

Hello

What link are you using exactly: LAN or WLan.

LAN and WLan connection use the TCP/IP protocol.
If you use the local network connection, go to the properties of LAN connection and choose the version of the Internet 4 TCP/IP protocol.
Click on TCP/IP properties of this 4 and make sure that the options obtain an IP address automatically called and the DNS server address automatically get was chosen.
Also disable the TCP/IP 6 Internet Protocol version as this could do some problems in older routers

Tags: Toshiba

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    switchport mode access
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    spanning tree enable bpduguard

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    switchport mode access
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    switchport mode access
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    switchport mode access
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    spanning tree enable bpduguard
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    switchport mode access
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    spanning tree portfast
    spanning tree enable bpduguard
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    network 192.168.52.1 0.0.0.0 area 2
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    IP classless
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    Hi @dumsky ,

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    This is a good place to find answers and suggestions!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

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