Satellite C850-19Z - internet connectivity problem

Hello

I bought this laptop about 14 months ago and have had fairly consistent problems with internet connectivity. Initially, the problem occurred when the prompt "Choose your browser" would appear. After selecting IE or chrome, in a day or two, we would start to get the "limited connectivity" message. We have around this simply by avoiding the selection of the browser prompt, but would still have problems every few months, IE being told there was a communication problem with the DNS server.
We did the usual stuff: unplug the modem for a few minutes and sometimes he would settle the matter, but only temporarily.

Usually, as soon as the first problem arises, it would be just a matter of time until we could get no connection whatsoever. The only thing that could make it work again was a complete restoration of the system, we have done 5/6 times over the months.

In any case, it happened again, but this time NOTHING we tried before doesn't work. He started by see us full bars and 'connected', but being not able to open Web pages and now tells us that there is the usual problem of "DNS server".
Any help would be greatly appreciated as I'm not able to get a new laptop, or pay for repairs now.
I must also respectfully as advice or assistance request to explain as if you were talking to a 5 year old... This is NOT my fort!

Thank you very much.

Hello

Usually all the laptops with the factory settings and good connection LAN or WLAN can be used immediately for the internet. You have to just pick your favorite browser or install it also and just start using it.

In your ad I didn't understand one thing: what type of connection do you use.
Are you using a LAN or WLAN connection?

Tags: Toshiba

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