Satellite C850 - Office has only users guide and trash

Hello.

Problems with my Satellite C850 - 02D00m. broken the screen and using an external monitor. Now a few minutes after the robbery he on it blocks the normal desktop with only a guide and an icon that recycle bin shows. Before crashing, I tried to do a restore system without success and of course cannot locate the recovery discs I did when it was new.

Despite trying I can't open the guide of the user using mouse pad or keys.

Any ideas? Please, I beg you!

Hello

Check it please http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
You will find instructions on the repair and recovery of Windows 8.

Try running HDD recovery image installation and portable test with the factory settings.
Please post comments.

Tags: Toshiba

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