Satellite C855 - 1 HM-Touchpad does not work

Hello

My touchpad does not work! indications are he should be, pilot the newest, toggle F5 etc. Any ideas as to what may be wrong welcome. Machine is also only a few weeks, how do you contact technical support?

Thank you

Hello

You can contact the Toshiba authorized service partner in your country, your hardware is defective.
But you should first check if its hardware problem.

First of all, you should check if the touchpad (pointing device) is enabled in the BIOS
Press F2 during the powering of the device and go to the Advanced tab-> the system setup
You will find the touchpad power option.

If the touchpad is enabled in the BIOS, I recommend to check the touchpad system settings: Control Panel-> mouse-> last (Advanced) tab-> Advanced button

Last but not least you should recover the laptop to test the device with factory settings.
If all these tips would not be successful success, well, then I recommend to ask the guy to service

Tags: Toshiba

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