Satellite C855 1pj begins to turn OFF

Hello everyone.

First time on the forum hope you can help me

When I'm using the laptop and close the cover to switch to sleep mode. If I open the lid to the top still occasionally he turned off completely and I turn on the computer and it is in safe mode.

Battery is fully charged
Thank you

Hi and welcome to our community.

It is not easy to say why this is happening. Before the portable computer in "sleep" mode much different background process must be stopped. We do not know what is the configuration of your operating system, is not easy to tell if certain processes may be responsible for this.

Can you please test with hibernation mode and post comments?
It would be interesting to know if the same problem occurs again.

One last thing: what is this problem occurs on the first day or you have noticed later?

Tags: Toshiba

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