Satellite C855 - 2M 1 - AMD graphics driver automatically update problems
I have a Satellite C855 - 2M 1 and installed windows 8.1.
I installed the first upgrade of the video driver from Windows update (WDDM 1.2 02/11/2013 9.12.8.0)
and it works well.
Lately on windows update has been released a new driver (Advanced Micro Devices, Inc. - Graphics)
Adapter WDDM1.3 - AMD Radeon HD 7500/7600 Series)
I tried to update the driver but when windows restarts it does not load the driver and restore the old.
I tried to manually uninstall the driver and updated, but it fails.
Any help on this would be much appreciated.
Thank you
Andy.
Hello
To be honest I m not very well why the autopilot GPU update could not complete successfully, but I guess that the update is not out for the AMD Radeon HD7610M, which is built into the laptop.
I also read a discussion on this issue in the Microsoft forum, and it seems that there are other people having exactly the same problem with this update.
[Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7500/7600 series update problem | http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/problem-with-graphics-driver-update/a7a6da38-6575-405b-86c2-71a620be06b7]
The question is therefore probably related to wrong or incompatible driver GPU
Tags: Toshiba
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