Satellite C855 - no sound when plugged headphones

Hi all

I hope someone can help me.

I had my C855 Satellite - part 2F3 no: PSCBWE-0H600NEN since April and have used my headpones in it several times and it worked fine.

I used this morning and he was working then suddenly stopped, whenever I try and play something say I can hear music sometimes, it seems not complete but always singing to music can never be heard or sounds like he's under the sea and all deformed.

This also happens if I watch something on Youtube if there is music on the vid I am I've heard that, but not the language in the video. can someone please help me resolve this issue.

My speakers when headphones are connected work well, I'm heading what I shouldn't...

Thanks in advance for help you

Hello

I m not very well why this happens only to the connected headphones but from my point of view, this looks like some sort of sound profile was selected. something similar to karaoke etc.

The sound chip seems to be Realtek. Therefore the DD Realtek Audio Manager should be preinstalled on your laptop.
You should find it in Control Panel-> Realtek HD audio manager.

I recommend you plug in headphones and check the sound profiles of the Realtek HD audio Manager.
Maybe something has been chosen which affects the audio output through headphones.

Tags: Toshiba

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