Satellite C855 - update Windows AMD 7610 GPU causes restart and restore
On a TOSHIBA Satellite C855 with graphics AMD Radeon HD M 7610, I'm getting repeat ' Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7500/7600 Series "update problems when installing the Windows 8.1 (64-bit).
During the installation of the update, restart the laptop and only a restore option is available.
Every time this update causes a reboot and restore.
A very miserable situation.
Toshiba knows why in this case, what is the solution?
Update Microsoft recommends this update for users of Toshiba.
Toshiba has official advice on satellite users should apply Windows updates like these?
This problem has been ongoing since late December;
Before you begin to discuss your problem, I would like to know if you have updated Windows by following the instructions on http://www.toshiba.eu/innovation/generic/windows8_1-message/?
You will find detailed instructions for the Win8.1 update.
Every time I try to update windows Vista, I get error 8E5E0408 and error 0x8000FFFF. What are the mistakes and how to fix?
0x80000FFF error code when you download updates on a computer running Windows Vista by using Windows Update or Microsoft Update
I have a Satellite C855 - 2M 1 and installed windows 8.1.
I installed the first upgrade of the video driver from Windows update (WDDM 1.2 02/11/2013 18.104.22.168)
and it works well.
Lately on windows update has been released a new driver (Advanced Micro Devices, Inc. - Graphics)
Adapter WDDM1.3 - AMD Radeon HD 7500/7600 Series)
I tried to update the driver but when windows restarts it does not load the driver and restore the old.
I tried to manually uninstall the driver and updated, but it fails.
Any help on this would be much appreciated.
To be honest I m not very well why the autopilot GPU update could not complete successfully, but I guess that the update is not out for the AMD Radeon HD7610M, which is built into the laptop.
I also read a discussion on this issue in the Microsoft forum, and it seems that there are other people having exactly the same problem with this update.
[Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7500/7600 series update problem | http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/problem-with-graphics-driver-update/a7a6da38-6575-405b-86c2-71a620be06b7]
The question is therefore probably related to wrong or incompatible driver GPU
Just do the following updates;
Windows XP Windows tool for removing malicious software - September 2009 (KB890830) September 15, 2009
Windows XP Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB968816) September 15, 2009
Office 2003 update for the junk e-mail Filter Outlook 2003 Microsoft Office (KB973515) September 15, 2009
Windows XP Security Update for Windows XP (KB956844) September 15, 2009
Windows XP Security Update for Windows XP (KB973768) on September 15, 2009
Windows XP update for Jscript 5.8 for Windows XP (KB971961) September 15, 2009
However, even if the System Manager recognizes the presence of the TV tuner, Media Center is no longer 'sees' as being installed.
I tried to uninstall and reinstall the drivers. Windows XP behaves as it should and no error is generated. However, Media Center still refuses to 'see' the tuner.
If I do system restore and restore to OS to forward these updates day and then MC works very well.
Does anyone else have this problem? In addition, no one knows which of these updates is causeing it or have a fix?
Thanks in advance.
Post edited by: Multi
I have no idea why MS updates cause this problem, but if the windows OS recognizes the TV tuner and if the TV tuner is listed in the device manager then it would mean that the TV tuner works correctly.
I think the MCE is the problem.
Are you using the latest MCE?
Here you will find the official page of MS MCE:
Maybe you will find some tips.
I have a Toshiba Satellite C855-1KP, part PSKCAE-04600QG5 number, and I can't find the driver wireless on the web.
I scanned my laptop TOSHIBA PC Diagnostic toll-free and appear to the network:
Network Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC = version = MAC address
All my drivers I downloaded from www.Toshiba.com, all worked, except the wireless driver.
I tried already some wireless drivers from Intel (Intel PRoSet/Wireless Software and the Intel PRoSet/Wireless WiMAX software), but they give me an error that I couldn't solve (the WiMAX adapter was missing, and the error code was 0 x 302).
I don't know what else to do. Please help me if you can.
You can download from the portal Toshiba WLAN - latest version of the driver http://aps2.toshiba-tro.de/wlan/
Check it out.
These three updates keep reinstall whenever I turn on the pc. Help, please!Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x 86 (KB2633880Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x 86 (KB2572073A security update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x 86 (KB2518864
I tried the fix and it worked .and pulled out all updates and updates Auto reinstalled updates needed the next day. I was surprised that it worked so well quiet. I don't know what all he probably also released service packs. But it fixed the problem with no help from me.
Since I installed the service pack 1 of windows on my laptop to install antivirus 2012 pack that I can no longer download updates windows. How can I solve this problem?I get error codes 80071EFE. 80072EE2. 80200010.
Perform the steps in the article mentioned below and check if the problem persists.
Hope this information helps.
I put a clean image of windows 7 on my laptop and started running the updates of windows. There were 200 +. They download and restarted the computer and start the installation. The problem is now that he gets so far installs it fails and he returned to the starting point and then restart the laptop and the process begins again. They only way I can get back to my computer through safe mode. Any suggestions?
Try excluding upgrades recommended to install important updates and only load the Important updates first which should be updated about 159 200 not.
If you get hung up refer to the latter.
It is expected by M$, we must now jump through hoops to clean install.
If looking for updates to hang on a current installation,
Switch your windows update setting to never check the updates temporarily
Restart the machine
Then you download this from your download folder run from there.
Download the x 86 for 32-bit or x 64 for 64-bit
Install it and restart when prompted too after he did a search of stand-alone for updates that should not
take too long, it took all of 5 seconds, '' If '' windows update settings are turned on forever check
updates before running from the downloads folder.
Once it installs and restarts
You can reset your updates affecting everything you had before default =...
Then check the updates manually.
I think that the solution came from Softpedia and Joel_CS posted on this thread,
You must scroll down for Joel SC post threads, it is the last answer on this page,
I bought a Satellite C50 windows 8 year last for my partner (who has the patience of a gnat and click on everything and nothing), when windows updates were installed on a month ago, she lost the office link, she kept flashing on and outside. She managed to access the Internet through internet Explorer tab (only for the bingo & ebay lol).
An other recent windows update took forever to load then a failure to configure changes return messages that froze the laptop.
Yesterday, I managed to return to the default value, all settings, after all personal preferences, I went to update the page to change the settings to apply updates before installing, and he said he had to be updated before choosing the updates!
I'm back there again and I was wondering if there was a specific update that is causing all this trouble. Although my bank balance is looking better, I'll throw this lappy in the bin and just buy another!
Help, please. Thanks :)
In general, I agree with the view of s IronMan.
The point is that you can always set the computer laptop initial configuration using the recovery procedure.
After this procedure the system windows will install updates from Microsoft.
This may take some time and the unit must be restarted several times during this procedure.
A system update will install before other updates have been installed.
Therefore, this process could take a little longer.
In addition, you will need to update to the latest system 8.1 Win the old Win 8.
This can be done after have installed all updates to Win 8.
The Win 8.1 update should be done as recommended by Toshiba.
The complete step by step instruction can be found here:
You will be also informed about updates of Toshiba Toshiba service station preinstalled.
In this case, it will be very easy to get the latest version of the driver.
I hope this helps a little
I havnt been able to determine if there is a particular windows update which is causing my computer loop just after the windows logo is displayed at startup 7. An update every time happens I have to perform a restore, which sometimes failed and ive had to do a reinstall is complete. Even if this was done, I always meet the same problem when it comes to updates. I also bought a new hard drive, reinstalled windows on it and tried again, same problem with updates.
Even more disturbing, it seems now that when I installed office 2003 or even openoffice that I encounter the same problem... #.
Windows 7 64 pro
EX58-UD3R motherboard, Intel i7, 6 GB Ram, ATI HD 5770
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
I have the Satellite A660 type psaw3a-07T00R
The latest Microsoft stopped updating my internal TV tuner working with MS media thing watch tv program.
I tired removing and then reinstalling Yuan DVB - T, ATSC Tuner drivers, but nothing works.
the internal USB unit keep coming up as a STK770D.
Anyone have any ideas?
Have you tried to restore your computer to a previous configuration (before the update was installed) by using the system restore option?
I want to update my Satellite M70 from xp home to PRO because I want to join a DOMAIN and many fetures TOSHIBA cannot be installed as (Toshiba Power Management) a message you don't have rights to acsess to run Toshiba Power Saver or free config, can therefore help me?
Thanks in advance
If you install the Toshiba drivers manually, do it in the right order!
The installation instructions document could help you find a way to install the drivers.
But first, be sure to use the correct drivers for the laptop just because you can find on the page of the driver Toshiba 2 different sets of M70.
Don t mix books!
I'm running a Toshiba with Windows Vista. The 24th of this month, I have installed the updates for my computer, but when I rebooted I had absolutely no noise. I double checked to make sure it was not cut, I uninstalled and reinstalled the drivers, and then I tried to do a system restore. None of them worked.
Then I tried to check updates more see if this would help to solve my current problem and began to find more mistakes, such as "could not find updates, error code: 800 b 0001 ' or 'Code error 8024402F' these are mistakes that I see most.
Then when I go to open certain programs I get errors that say something about ' bad image: problem with Dssenh.dll "when I try to save it again, I get other errors with about 5 other .dll files.
Of course, I went to the Microsoft website long enough... and I went through multiple options and steps, but nothing helped. So I thought that my last option is to ask.
The last thing I can find is to download the "System update readiness Tool" to check for problems.
Well, I can't download or run because of my error '800 b 0001'.
I don't know what I would do at this point... Help?
Before the update from the update began when my computer was being restarted... I had a black screen and had a weird three-step process that was supposed to be recommended. Meanwhile, there was a flood of information that crosses the screen.
I ran a scan complete antivirus just in case, but it could be a virus that has not been detected?
If anyone has any information, it is greatly appreciated... I don't know what to do.
McAfee (and Norton) applications are notorious for not to uninstall (or upgraded) themselves!
1. download the McAfee Consumer Product Removal, save it to your desktop tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.
4 test cycle.
I tried to highlight and then delete the success, but nothing happens.
You can only remove installed updates listed in the start menu / Control Panel / programs and features / updates installed. Those who failed or cancelled are not accessible.
Updates using (and it seems quite you need assistance) go in the Windows Update Forum: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where people who specialize in updates can help you to install all the updates failed.
I hope this helps. Good luck! Lorien - a - MCSE/MCSA/network + / A +.
The service status: problem with the Bits Service
Error 0 x 80070057
Original title: Windows Update problems
Can I know the KB # the update fails?
What is the question pertaining to a specific or all update updates?
What antivirus software you use on your computer?
To resolve this problem, see the following article:
Hope the helps of information. Get back to us with more information to help.
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