Satellite L100: CD/DVD drive is not recognized in the Bios or workstation

Satellite L100 - 170 No.PSLA3E model 02501QEN under Win XP.

The icon of the CD/DVD drive has disappeared from the desktop and is not listed in the Device Manager or showing in the BIOS.
There is power to the drive and the tray ejects OK
I tried to use the ease of adding new hardware in the Control Panel, but it does not list a CD player.
I removed the disc and then re - it sitting, but it made no difference.

I used the restoration of the system for the last available date 26 January 08, but it does not restore the CD player... and I have none, he worked at that time.
I don't think it's a faulty drive, because he is picking up power and when you insert a CD, it starts as if she was about to read the disc, but nothing appears on the screen.

The laptop belongs to a child with autism and all I can get out he is "I don't know" when asked what happened to the laptop.
Sorry I don't have any other information.

Can anyone help.

Thank you

Jan

Well, usually if the CD/DVD drive doesn t appear in the BIOS or BIOS cannot recognize the ODD then chances are that the CD/DVD drive is malfunctioning.

But the best way to check this is a new installation of the OS. You should try to boot from a bootable XP CD.
If the laptop would be able to boot from the CD, then the material is ok.

Tags: Toshiba

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