Satellite L20 error: DVD - RAM crashes with a blue screen with the use of cd-audio

Hello world

I have a very annoying problem: when I use audio-cd, my Satellite tends to crash with a blue screen. When it crashes, blue screen, scrolls and immediately a black screen and a restart follows.

It is probably a driver problem, because I have three audioprograms installed (Windows Media player, Sonic Stage MiniDisc and I-tunes).

Can someone give me advice? Thanks in advance

Klaas

Hi Klaas,

It would be useful to know what the error message is when you get the blue screen. I suggest that you disable the restart automatic installation so that your laptop stops on the blue screen and you can read the error.

To disable the auto restart: -.

1. right click on 'My computer' icon and then click on "Properties".
2. click on the "Advanced" tab
3. click on 'Settings' in the section starting and recovering (towards the bottom of the window).
4 uncheck 'automatically restart '.

Please post again all the details of the blue screen error message.

concerning

Tags: Toshiba

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