Satellite L300-1BW - 19 on CD/DVD drive error code

Hello people, Satellite L300-1BW my wife lost her DVD player - manager of material properties gives the following error:

"Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

I tried to uninstall the DVD driver, then reboot to let her re - install, but it still comes back with the same defect :-(

Any ideas anyone? ?:|



Try to delete upper filters and lower, as in this Knowledge Base article Microsoft has offered:

(1) run Regedit (start > run > Regedit)
2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
(3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
(4) restart.

Good bye

Tags: Toshiba

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