Satellite L300 - driver Open Webcam fail. Restart the computer or the camera

Hello

I recently bought a new Satellite L300 under Windows Vista Home Premium SP1. The Webcam worked fine for a few days and then the next time I booted up Vista, I get the following error "Webcam driver open fail, please restart camera or computer. Since the computer is new I reformatted to see if it wasn t a program is blocking something.

Reformat 2 times and the error still ride on the installation of the Camera Assistant Software for Toshiba. I downloaded the update from Toshiba support file but still the same error. The funny thing is that the Device Manager does not detect even the webcam. There is no registration for the webcam. How will I know that it is a hardware problem? Does anyone have experience with this problem?

The store that I bought it offered to give me a new, but do not have any in stock, so I have to wait 3 weeks.

Thank you

Hello

The webcam must be listed in the Device Manager. It s not called not webcam but you should find it in the imagery of the devices-> USB video device

The webcam should work fine. Usually after installing the webcam software, you should find the webcam software in the MSCONFIG-> startup
If the webcam is listed here then that would mean that the software/driver webcam still load during a laptop boot procedure.

In some cases there could be a compatibility issue between this software and a 3rd party applications like MS messenger or Skype for example.

In your case, I recommend you to disable the webcam and other applications such as MS messenger or Skype software in MSCONFIG-> startup.
Then clean the BONES and the registry using the CCLeaner.

I also recommend the Vista update to the last State. All fixes and patches must be installed!

Finally if you want to use the webcam then you could start the software manually.
Exe file must be placed in Camera Assistant Software.

Best regards

Tags: Toshiba

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