Satellite L300 - recovery disc stops

Hello

I desperately need help, hope someone can help me here.
On startup, computer laptop, one day, I got the dreaded ERROR LOADING OPERATING SYSTEM.

So I bought a store media recovery disk for my laptop.

Now, I tried all F8 stuff, but it does not work for some reason any on this laptop.

Anyway, disk arrived and did exactly what it said on the back:
Insert the disc and powerdown machine
Press F12 at startup to the top, and then select the optical drive.

Now when he turns back, download the FILES from LOADING of WINDOWS IS.
Then, MICROSOFT CORPORATION (with the bar above it), once this happens a few seconds the CD/DVD drive stops and then get a black screen.

It is not to go further than that.
Tried to restart the laptop without a disc in and all that is to come, then is
DISK-READ ERROR OCCURRED
Press Ctrl + Alt + Delete to restart

What should I do?
Can I get in on the Media store and tell them that the disc does not work? If Yes, what is their email address?

Thanks in advance.

Hello!

In my opinion it's really hard to say what the reason for this. It could also be a problem with the CD/DVD drive or HARD drive.
So have you tested a Microsoft installation disc? You can try with a disc XP or Microsoft Vista. If you booted from it tries to format the HARD drive. Sometimes it of necessary to format the HARD drive before you can use the Toshiba recovery disc. On this way, you can also test if your CD/DVD drive does not work.

If the Microsoft disk does not work also, could be a problem with the HARD drive. You can check the HARD drive with a Drive Fitness Test as a diagnostic tool. Google is your friend to find ;)

Good luck and if you have any other questions, please let us know!

Good bye

Tags: Toshiba

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