Satellite L300D-13s - CD/DVD drive does not close properly

Hello

I have the L300D-13s, about a week.
Today and for a short time last Sunday the DVD drawer is not closed.
I rebooted several times and tried to put the disc in but again, she is ejected and does not read disks.

I installed Norton 360 Version 2.0 the day I got it, I really don't know much about computers and I hope that it's fairly simple.

I checked the control panel and checked all the settings and they all seem fine.

I'd appreciate any help.

Thank you.

Hello

I think it s a mechanical problem of CD/DVD disc and you should contact the ASP in your country for a control.
I mean that the guarantee must be valid because this laptop does not seem to be old.
Therefore ask the ASP, and maybe the CD/DVD drive must be replaced.

Good bye

Tags: Toshiba

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