Satellite L350-170 - recovery disk does not work

Hello

I have a L350-170 running Windows Vista home, I recently buy a Toshiba restore CD and now that it's happened, it does not work.

I put in the CD and boot from the CD drive, I can hear work and the display shows "Windows loading files" and a bar appears at the bottom of the screen, after that, the screen turns white and all I'm left with is a pointer of the mouse and a black screen.

Thank you
Jackie

Hello

Have you tested if the laptop would start using another bootable Linux Live CD, WinPE or Win XP disc?
Please check that would help determine if the problem is related to the computer laptop or recovery disk.

Please also check if the HARD drive is ok. For this test, you can use a test called Drive Fitness Test free HARD drive tool. Google for it.

However, it could also be a defective recovery disc and in this case, you should get in touch with the guys where you ordered this drive may be you need a replacement.

Tags: Toshiba

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