Satellite l350-262 HARD drive failed on the first reboot

Hi guys,.

I just bought new satellite L350-262 of amazon.co.uk
It was delivered today so I started to put in place. It started fine, let me regional selection and networking options, and then it restarted and...
I saw console message saying "a disk read error occurred...". "that indicates a failure of the HARD drive.

I restarted and went into the BIOS settings and it appears on the first page of the BIOS that he does not see the drive (can recognize the DVD), but on the priority start screen TOSHIBA (and some) against the HARD drive.

This problem occurred after the first reboot Windows 7 installation is forcing you to do, I didn't have the chance to create backups, and I can't see windows being installed at all, cause I can't do F8-> recovery which I thought to try as well.

I think return the laptop it does not work, but before that... you have other ideas?

Is it worth to make diagnosis of disk? Even if it says disk is ok, how I reinstall/install the system preloaded with no disk backup etc.?

Thank you
Greg

> I think return the laptop it does not work, but before that... you have other ideas?
I'm afraid, if the disk HARD is not recognized in the BIOS, that means HARD drive failure and you will not be able to recover it with the help and recovery disk or using recovery disc HARD m.
It s really strange that a HARD drive is dead at first, but what looks like a bad luck, this can happen, because it s a machine

Usually the HARD drive is under warranty as the entire notebook then you can request a hotfix and warranty would cover everything

Welcome them

Tags: Toshiba

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