Satellite L350 - CD/DVD drive does not open

I have a new laptop, less than a month, but his habit of CD/DVD tray open by pressing eject button. Eject-do a right-click on its icon does not open it no more.

There is no disc inside, it is visible in the BIOS, no sign of a driver problem in Device Manager. I tried reinstalling the driver, but that didn't help.

Any solution for this problem would be appreciated. Thank you.

Hi inecro,

If the CD/DVD drive doesn t open more I think that you can do anything in this case.

I can only confirm what writes Akuma. You need to replace the CD/DVD drive and you get a new from an authorized service provider. If your laptop is under warranty you can get a new one for free.

I had the same problem a few months ago. EPA has replaced the CD/DVD drive in a few days and I come back my laptop. Very fast service and the technicians are friendly. :)

Tags: Toshiba

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