Satellite L450 automatic BIOS update it bricked

Hiya,

My wife has a portable Satellite L450 and it has been updated the BIOS through automatic updates of Toshiba, she said yes to it. The update took forever, that's where 'update' for over an hour, then he stopped responding so I had no choice but to draw power and now he refuses to do anything. When I turn it on the power light turns on and light hard drive falters you a bit, but the screen remains black.
My laptop has bricked by the update of the BIOS via the Toshiba program. It is just out of warranty, but it's 100% fault Toshibas.

What can I do?

Thank you
Steve

Hello Steve

Sorry to hear that.
What you can do? When you first contact the nearest Toshiba provider in your country, explaining the situation and talking with the guys what we can do about it.
Be cool and don't be arrogant. Many people call the service and scream on the phone. Don t for this. Be cool, trying to explain what happened and ask for help.

I hope that they will help you and you will be able to use your laptop again.

Tags: Toshiba

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    Let's take a look:

    First thing I did was download all four files.

    Then I took the same version that made the accident: 1.40

    I unzipped the file, which I found:

    2009-06-05 00:17 < DIR >.
    2009-06-05 00:17 < DIR >...
    31/01/2003 08:38 11410v14.iso 1 605 632
    31/01/2003 08:38 511 764 14 1370. EXE
    {color: #ff0000} * 01/08/2003 17:03 2410a9v140.exe* {color 724 480}
    01/09/2003 09:32 250 663 biofca9t.com
    10/08/2002 05:26 30 697 chgbiosa.exe
    31/01/2003 08:36 1 087 instinfo.bat
    2002-05-13 15:25 378 175 launcher.exe
    31/01/2003 08:36 433 launcher.ini
    2009-06-05 00:17 0 list.txt
    31/01/2003 08:36 14 768 readme.com
    * {color: #ff0000} 31/01/2003 08:36 12 513 readme.txt {color} *.
    11 archivos 3 530 212 bytes
    3 dirs 9,404,600,320 bytes free

    And I got my first surprise here: there is a {color: #ff0000} * README. TXT * {color} that was not present in the file that I downloaded earlier from the repository of drivers.

    So I went the readme.txt and I found this:

    'README. CDC TXT 31/01/2003
    Flash BIOS version 1.40 for Satellite 1410
    -----
    This BIOS is applicable for the following models:

    Satellite 1410-S105
    Satellite 1410-S106
    Satellite 1410-S173
    Satellite 1410-S174
    Satellite 1410-S175
    Satellite 1410-S176
    Satellite 1415-S105
    Satellite 1415-S106
    Satellite 1415-S115
    Satellite 1415-S173
    Satellite 1415-S174
    Satellite 1415-S175
    Satellite 1415-S176
    Satellite 2410-S203
    Satellite 2410-S204.

    Please note that the model 1410-604 is * NOT * listed.

    I thought ' well, there must be another archive... ". »

    But then I realized a name that seems familiar, that is, in the directory where I unzipped this file 1.40, and the name is:

    {color: #0000ff} * 2410A9V140. EXE * {color}

    So I took the other file, the update of BIOS_Win, and I discovered that the name of the file is:

    * {color: #0000ff} 2410A9V140. EXE, {color} * (Ups!)

    So I once again, uncompressed to find:

    El volumen of the D unidad no tiene etiqueta.
    El n£ series volumen del mero are: 8838-E175

    Directory of D:\Shared\diskette\2410A9v140

    2009-06-05 00:43 < DIR >.
    2009-06-05 00:43 < DIR >...
    * {color: #0000ff} 01/09/2003 09:32 _250, 663_ BIOFCA9T.COM {color} *.
    2002-07-17 03:38 biosupd2.ini 35
    13/07/2001 13:22 6 277 chgbios2.vxd
    * {color: #0000ff} 10/08/2002 04:26 697 _CHGBIOSA, 30. EXE, {color} *.
    11/09/2001 09:14 134 clean2.reg
    2002-07-17 03:35 342 064 install2.exe
    2002-07-16 06:55 241 664 nchgbios2.exe
    18/08/2001 11:41 3 435 nchgbios2.sys
    23/10/2001 18:55 11 476 nchgbios2NT.sys
    26/08/2001 09:00 49 152 nchgbios2svc.exe
    13/07/2001-17:05 49 152 tbdecode.dll
    2002-03-14 06:42 49 152 TCHGBIOSInfo.dll
    2002-06-21 11:25 1 796 tosclean2.bat
    11/09/2001 12:01 967 tosclean2.pif
    2002-06-21 11:34 toscleanAUTO2.bat 1 841
    2002-06-21 11:44 toscleanSMS2.bat 1 796
    2002-06-21 08:51 2 038 tosntclean2.bat
    2002-06-21 08:51 2 084 tosntcleanAUTO2.bat
    2002-06-21 08:52 2 038 tosntcleanSMS2.bat
    Archivos of 20 bytes, 1 046 461
    2 dirs 9,402,793,984 bytes free

    No readme file...

    Then another issue raised in my mind: what happened to the other file 1.40? What did the other 2410A9V140. EXE are inside?

    This:

    El volumen of the D unidad no tiene etiqueta.
    El n£ series volumen del mero are: 8838-E175

    Directory of D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140

    2009-06-05 00:46 < DIR >.
    2009-06-05 00:46 < DIR >...
    * {color: #0000ff} 01/09/2003 09:32 _250, _BIOFCA9T.COM {color} * 663
    2002-07-17 03:38 biosupd2.ini 35
    13/07/2001 13:22 6 277 chgbios2.vxd
    * {color: #0000ff} 10/08/2002 04:26 697 _CHGBIOSA, 30. EXE, {color} *.
    11/09/2001 09:14 134 clean2.reg
    2002-07-17 03:35 342 064 install2.exe
    2002-07-16 06:55 241 664 nchgbios2.exe
    18/08/2001 11:41 3 435 nchgbios2.sys
    23/10/2001 18:55 11 476 nchgbios2NT.sys
    26/08/2001 09:00 49 152 nchgbios2svc.exe
    13/07/2001-17:05 49 152 tbdecode.dll
    2002-03-14 06:42 49 152 TCHGBIOSInfo.dll
    2002-06-21 11:25 1 796 tosclean2.bat
    11/09/2001 12:01 967 tosclean2.pif
    2002-06-21 11:34 toscleanAUTO2.bat 1 841
    2002-06-21 11:44 toscleanSMS2.bat 1 796
    2002-06-21 08:51 2 038 tosntclean2.bat
    2002-06-21 08:51 2 084 tosntcleanAUTO2.bat
    2002-06-21 08:52 2 038 tosntcleanSMS2.bat
    Archivos of 20 bytes, 1 046 461
    2 dirs 9,402,781,696 bytes free

    * {color: #ff0000} they have two 20 files and 1 046 461 bytes. I asumed that they are the SAME two folder {color} *.

    And the readme file does not list the model 1410-604 in its readme file, so I can't explain it except as a Toshiba error. * {color: #ff0000} they put an incorrect BIOS on their website and has proposed updating and somehow lead to such mistakes. {color} *.

    (Except in the case that one of these models is a name that is different from the model 1410-604, and if that's the case... now I don't know why this BIOS do not work with this computer).

    The worst thing is that neither the other files (V1.10, 1.20 and 1.30) lists the 1410-604, apparently so no solution possible workaround for this problem. I need an original v1.20 to the CMOS, and Toshiba seems to have. They offered me to solve the problem, leaving the laptop to an ASP, and pay only € 95 for the work and about € 280 for a motherboard replacement, I will get it resolved. But they offer no guarantees of their possibilities because is a model "too old" and "abandoned" and "unsupported"...

    In other words, they said 'you don't have to bother with it, just go and buy a new' (something of quite out of my reach in this time of crisis): P

    Thanks for reading so far.

    Now, what I need is to get ideas on a work around for this, my ideas are:

    (1) the CMOS has some startup that works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn in the CMOS memory, the SAME SAME model (a backup BIOS) but the backup should be sufficient for the burning program (CHGBIOSA.COM).

    (2) it is always possible that the BIOS might be OK, but the CMOS data has been corrupted somehow. If so, the CMOS of compensation could solve problem. But I wasn't able to find a clear cmos from the outside button, and after disasembling I took battery, with no good result. I try to leave the MOBO without battery for a period more long (I left it about 20 seconds) just in case where 20 seconds are not all capacitors for well pass zero values. I don't have a lot of hope in this point.

    (3) try to get a REAL good update from Toshiba. I contacted technical support several times, and I was able to verify that they are only - phone operators, with a script in front of them, and when the problem is going - out of reach, they fall in the same response: "you must go to an ASP. I still have a faint hope to find someone who really knows a little and could illuminate with a good BIOS in this disc.

    (4) as far as I could find, this BIOS is not any BIOS-manufacturer known. It seems that it has been developed by Toshiba (own brand), so the Phoenix crisis recovery disk won't be of any help here. As well as any other BIOS recovery tool not designed for Toshiba BIOS. But I'm open to all ideas, which could be put to the test more or less safely. (Remember that the 'BIOS-BOOT-PART' feature still works, I don't want to lose that possibility alone of redemption).

    Wwwaaaaoooowww... what a falks long post! Sorry about that!

    Forgive me, but I wanted to be really clear.

    Someone give some tips or advice will be greatly appreciated.

    Please don't say that I shouldn't be doing... I already know that. I already did some research and found my mistakes, not to repeat them. Now, I need to spend, to move and to try to solve this problem, or at least learn to solve similar things. As much as possible.

    Thank you once again, in advance, and sorry again.

    FenixDigital

    Post edited by: Fenix_D
    Modified subject to beter reflect what the problem is (apparently erroneous file BIOS in Toshiba Download Center).

    Hi Fenix,

    Wow... He tooked a lot of time to read your post...

    Maybe I can help you.

    The Bios in the website is the right one. If you have downloaded the right version of the Bios.

    Toshiba America, which has most of the time the Askiris you used isn't accurate models for Toshiba Europe.
    This should be the reason, why does not the readme file contain the European model.

    I'll try to do an update of the fresh Bios using the update of the traditional Bios.

    Copy the files on the disk, put it in the floppy drive, press and hold power on the notebook tab.
    After that the laptop is off, press on and hold the key on the left side of space power on the laptop new bar and wait until it turns off again.

    If your laptop does not power perhaps the most, the RAM is default?

    Therefore, if the use of the traditional Bios or change memory doesn't help, and your laptop is still dead you should go to a SPA, but it will cost money.

    I now have my fourth Toshiba laptop and I had never problems with the Bios updates.

    The 1410 is very old I think, so before you go to a SPA, I'd buy a new ;)

    Best regards

    Maurice

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