Satellite L50 - A - 16 H - Webcam + microphone does not work

Hello

I have a laptop Satellite L50 - A - 16: updating win8.1 64 bit.
When I got this new laptop everything worked fine, but later it stopped working.
I sent it to Toshiba for repair and ofcouse they made and works (the MB has been replaced?), but now, I noticed that my webcam and my microphone does not work. If I try to open the camera it says 'connect a camera' or on Skype, he asks the same thing.

I read in the forums to look at the BIOS to enable, but there is no activation/deactivation button.
I tried to search for a driver for the Webcam in the Toshiba site but I couldn't find: c
and the microphone "working normally" but I when I try to call my friends can't hear me.

I hope someone can help me with this problem, thank you very much :)

You know what: best thing you can do as the ultimate test is to backup all your data and reinstall the original recovery image. By default the BIOS settings and install recovery image.
After ding that you will have to re-buy factory and absolutely identical situation after laptop settings.
Please test and send feedback.

In my opinion, if the problem persists it could be hardware related issue. Maybe is cam not connected correctly.

Tags: Toshiba

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