Satellite L500-19Z still does not go to sleep

I have a laptop L500-19Z and it is set to "go to sleep" when I close the lid.
This works generally well, but sometimes when I close the lid it "crashes" and keys do not respond when I open the lid.

The only way to get it is to force an end to the bottom and then restart. Does anyone know what could be causing this?
I am reluctant to restore my system if I can help it.

When to contact Toshiba all they can suggest is using the recovery disk and, if that fails, he sent back to be rebuilt.

> The only way to get it is to force an end to the bottom and then restart. Does anyone know what could be causing this?

I think it is software issue s I mean that it is possible that some background processes are run and affect the sleep mode.

The Toshiba guy is just. You should always set the laptop back to factory settings (restore the OS using the recovery or HARD drive recovery disc) in order to ensure that there is nothing wrong with the hardware.

This should be done as a first step
Then do it and check how would the laptop!

Tags: Toshiba

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