Satellite L500-19Z - system restore fails

I have a laptop running Windows 7 64 bit L500-19Z. A number of occasions, I tried to run the system restore but have so far failed. Any restore point that I select the system restore seems to work (initialization etc.), but when it restarts I get the message telling me that it failed with the proposal that he could have failed because of an antivirus running.

I use Zone Alarm, but have turned it off when you try to restore but it makes no difference. Yesterday, I made a mistake one inadvertently lost my wireless network adapter. There is a restore point that I could use to recover, but as I said above it still fails. At least I can get the system restore works, it seems I have to re - install Windows which I am reluctant to do.

Can someone help, please?

Hi anicholles,

In your case I would uninstall Zone Alarm. I didn t make good experience with this program and my firewall view integrated Windows is much better and doesn't make any problem for there part of the operating system.

Also uninstall or disable the AntiVirus software before you start the system restore.

To be honest I don t think you have a lot of options if it doesn t work. You can ask in the Forum Microsoft if it s a problem well-known but faster way may be reinstall Windows Toshiba Recovery disk I think ;)

Tags: Toshiba

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