Satellite L500-1DT: recovery of Force to return 64-bit Win 7 32-bit

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• Satellite L500-1DT: HDD Recovery of Win 7 is stuck in an endless loop

  It's a so detailed bug report please bear with me.
  If you can help, or can confirm that you have had the same thing happen to you, I will be grateful.

  I've owned several Toshiba laptops before and I've even worked for Toshiba so worry, I like the machine. But I have a problem with his recovery software. I just bought a laptop Satellite L500-1DT with Windows 7 64 bit, on behalf of a non-techie who lives elsewhere. Since I know from experience that I have to sometimes panic calls from field in the sense of "it became too slow", "How do I get rid of the accumulated junk", "maybe he had a virus" and so on, the first thing I checked was ASR, which is how to bring the HD to "like new" condition.

  So I started out in the machine, replied to the questions until I got in the appropriate operating system, then led the program "make a recovery DVD. Double layer DVD checked ok. With the freshly made DVDs, I swapped the HD for a spare part, I had (much less: only 40 GB instead of 320) and started the rescue DVD hoping it would fix my own system to the blank disc.

  He did repartition the drive according to its schema, with more or less half the space for Windows and the other half for the data, including the recovery files. He did install the system in the Windows partition. It was then restarted in Windows 7 installed in order to complete the installation. There, the trouble began: an endless loop of reboots for hours until what I stopped it.

  Loop:
  * reset
  * black screen with bright logo 4 color windows «windows startup»
  * black screen with slight blade and "Setup prepares your computer for first use.
  * blue white screen "Welcome" with "please wait" and the crossbar with green blob, saying "the installation may take several minutes. Please do not interrupt or shut down the computer! »
  * blue screen saying it stops

  Repeat the above forever.

  I saw him restart way more than 10 times over several hours. And whenever he's faking, that this is the first time she did it. Of course, this is not normal!

  I tried to stop with ctrl-alt-del and the Task Manager, but the white screen would go even the Task Manager, making it difficult to kill any process or even inspect what they were on top. I stopped it by holding down the power button until it shuts. Then when it restarts it said that if I wanted safe mode. I tried. He went into the routine above and at one point he says that he could not proceed with the installation, if it was in safe mode. So he restarted in normal mode and then...! It is finally out of the endless loop!

  Then he asked me all the usual language, record etc., questions as he did the first time I had turned on him. This seemed good. Finally, I walked into a newly installed operating system and everything seemed fine, except that I found out later that some programs that were there before were not installed.
  With bravery bordering stupidity (*) I even Redid the procedure hard disk provided instead of my rescue: first I have nuked the windows partition, then I save the HD (with F8), not with the DVD that I had done. Result: similar rigmarole, with endless reboot.

  After that I stopped it, it kind-of-worked, as above, but now some programs were lacking, such as the Toshiba DVD drive.

  (*) motivated by: better try now with the computer here and all my tools and other computers ready at hand, that when the computer died at home of its owner, and that's the only thing left to try with me at the other end of a line call. Been there before.

  Now, that specific (DVD player), that I could download it from the support page and it installed fine. But what else might be missing or not working not that I have not noticed? The restore process is clearly not working as it should.

  I'm the first or only to whom it happens? I'm doing something wrong? Is there anything else I should try?

  I need to make sure that the restore procedure works perfectly while I still have the computer in my hands. If not, there is no chance that I'll be able to do a remote reinstall for my non-techie, once I asks me to clean the laptop by phone a few months from now.

  Thanks in advance

  [Update: just looking for the right place where I could post what I found that other people report the same problem.] This is definitely a bug in the software distributed for W7 - 64 overlay, not a problem isolated to my machine. See for example
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=49421&TSTART=0 where the user kwarc described the same symptoms with a Satellite L505.

  Hello

  First of all, I must say that I could recover my trouble free unit.
  The installation of Win 7 went well and everything has been installed correctly.

  Back to you:
  To me it looks like something wrong with installation maybe some HARD drive partitions were confues perhaps, HARD drive should again formatted, and then run the recovery procedure.
  You should test

  Regarding the DVD player:
  As much as I know there is no DVD player for Win 7 64 bit. There are only available for Win 64 bit updated. If you need to install the DVD player for Win 7 32 bit version and then update using the patch released for Win7 64 bit.

• Webcam does not work on Satellite L500-1DT

  Recently got a Satellite L500-1DT for my mother who is learning to use a computer for the first time and everything works apart from the webcam integrated, that was a big part of the decision to purchase.

  The blue light comes on and it records sound but no pictures. Also, it does not take the photo or tour and in both cases just shows the image of cloudy sunset which seems to be a default turned on the program. I tried troubleshooting for her, but there is nothing in the help guide that tells you how to solve this problem, if it doesn't work.
  The software is already preloaded when it was purchased (we got it online) and I don't want to uninstall it because I don't think that we have a record.

  Can anyone help?

  Hey Buddy!

  I m not very good but in my opinion you should try to reinstall the driver for the webcam. Just check the Toshiba page for an update:
  http://EU.computers.Toshiba-Europe.com

  But before installing the latest version, first remove the old and reboot the laptop.

  Regarding the disc you want to say, as far as I know Toshiba laptop will not be delivered with the recovery disk. This means that you must create yourself using Toshiba Recovery Disk Creator. This disc contains an image on the factory settings. It is the same version that you have started the laptop, the first time.

  By the way: normally after the first boot, you should get a message of this type. Can you confirm this?

  + Important INFORMATION +.

  + your system is equipped with a hard drive recovery system. If you need repair.
  + your computer in the restaurant to original factory State, you can do it directly.
  + HDD (press F8 when you start your computer, choose "Repair your computer" +)
  + and follow the instructions in the menu) or create a media drive bootable recovery to that end. +.

  + Toshiba recommends you create recovery disk medium uses the "Toshiba Recovery Disc Creator' to ensure the +.
  + Hat you are able to restore your computer to the State of origin, installed at the factory, even if your computer +.
  + Gets severely damaged.

• Satellite L500-1dt request product key

  Hello

  just got my new laptop Satellite L500 - 1dt T3000 4 GB
  However his now ask me the product key...

  Where can I find it please... as you can guess I'm new to all this tech stuff...

  Hello

  What?
  I put t understand why the windows serial key request
  I mean that the preinstalled operating system is already activated.

  Are you using the OS preinstalled Toshiba?

  Try to retrieve it using the HARD drive recovery procedure.
  You have to press F8, and then choose fix my computer, then select Toshiba HDD recovery.
  Then follow the instructions on the screen.

• Satellite L500-1DT does not start

  Hello

  My laptop Satellite L500-1DT start it is placed in the Startup Repair process automatically look at a diagnostic and repair details that it says it cannot determine what the problem is.
  If I select advanced options, I am asked to choose a key board but then I get a message that says that you must login to access repair features and everything I can do then is to restart.

  If I press F8 and try safe mode I just get the same functionality of repair. I don't know what to do to proceed as the options take me to the same place. Any help would be appreciated
  Thank you

  When you press F8 at startup until you see the option to fix my computer?

  You created the recovery DVDs?

• Where buy/case plastic for broken Satellite L500-1dt

  Hi all

  I need to buy a new plastics/box for my broken Toshiba Satellite l500 - 1dt. An accident I broke it, the two - cover and plastic box where is the motherboard. Any idea whereI can buy new from? I'm living in London in the United Kingdom.

  You can see all the photos here: [http://img820.imageshack.us/i/ss851251.jpg/] [http://img413.imageshack.us/i/ss851250.jpg/] [http://img59.imageshack.us/i/ss851249.jpg/] [http://img686.imageshack.us/i/ss851248.jpg/]

  Hello

  The best place where you can buy a new plastic box is the service centre in your country:

  http://EU.computers.Toshiba-Europe.com/innovation/generic/ASP_SUPPORT/

  or on ebay if someone sells

• Satellite L500-1DT - where to find the audio driver?

  Just reformat the laptop, went from windows 7 64 bit for windows 7 32 bit. Reformatted the disk that came with the laptop. I have no sound at all, the sound worked perfectly before and it keeps saying that I have no sound card. I tried to install the audio drivers but I can't find the right on the site with my model.

  I have a satellite L500-1DT with model PSLSOE.

  Tried to install the drivers available and I just get an application error after installation

  no idea how to fix it or where to find the correct drivers?

  Thank you

  Hey Buddy,

  To be honest I n don't know what problems you have with the driver audio but that's in the right place for all drivers:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers
  Laptop > Satellite > Satellite L Series > Satellite L500 > PSLS0E

  But before installing the latest version, remove the current version first and clean the registry with CCleaner

  Check this box!

• Satellite L500 - 1DT Win7: Impossible to connect my mobile G600

  Hello

  I bought my ' Satellite L500-1DT "last week and am ready to throw it out the window.

  I swam to connect my samsung G600 mobile phone, I installed the software (samsung NEW pc studio) supplied with the phone.
  That, by then, installed, but when I tried to connect the phone, he said "an unregistered design has been connected, the communication cannot go forward, move looking for new device."

  I then downloaded a driver from the samsung website, but still no joy. I now have the "Samsung PC studio 3 installed, after uninstalling other software.
  Now the phone connected by USB is even not found, even if it is reloading. I also had problems to install my wireless printer and the software, but it is another matter!

  Aaaargh!

  And what Samsung say on it.
  I mean that Toshiba has nothing to with the device and Samsung support software.

  Are you sure s Toshiba USB port works correctly?

• Satellite L500-1DT - HDD the smart predict service failures

  Hello

  I have a Satellite L500-1DT and the last days he started to say "your HARD drive has the smart predict function failures"-is that what I did for her or is it a problem to manufacturers? I only got two months.

  Anyone know if I can fix it myself?
  I have just in Spain and I'm here for the next two months.

  I'm useless with technology...

  Any help would be good.

  Thank you!!

  Kate

  Please don't fix anything alone. New notebook has warranty valid so if something goes wrong the affected parts must be replaced and warranty will cover all costs.

  Visit THIS page and read what means SMART.
  In other words, your HARD disk goes wrong so please back up all your important data and contact the nearest Toshiba service provider and ask for help.

  I don't know where you live in Spain, but to find the nearest Toshiba authorized maintainer visit the Toshiba support page under
  http://EU.computers.Toshiba-Europe.com > support & downloads > find an ASP contact them as soon as possible.

  Good luck!

• Satellite L500-11V - Recovery Disc Creator hangs on disk 2

  Hello

  Brand new Toshiba Satellite L500-11V, first thing create discs of recovery TOSHIBA, disc 1, no problems but disc 2 never ends it gets to halfway through and everything stops. Even left during the night and nothing!

  Eventually leave the program and leave, I now have 4 copies of disk 1? !!

  Any ideas people?
  (also fully abreast of updates of windows)

  Thank you very much

  Leigh

  Windows updates are not relevant for all this.

  That empty media use you, DVD-/ + R/RW?

• Satellite L500-19Z - recovery process is not complete properly?

  Trying to reinstall my system Windows 7 on a satellite L500-19Z. When I insert the recovery disk it ends and then restarts.

  When reboot it goes through the "system registry' and 'system settings' and then restarts. He said Athens 'set up for first use.
  Then it comes up with a white screen and the box saying "the finalization of installation - will take a few minutes" etc.

  However, after a while it just restarts and goes through the same sequence again - and again - and again etc.

  I can reboot into safe mode, but it will not make a system restore point.
  When I try to reboot normally it just goes back into the routine above.

  I tried a number of recovery disks, but they all do the same thing.

  > I tried a number of recovery disks, but they all do the same thing.
  This means that you have more for this model of laptop recovery disk?
  Did you use the right method?

  I'm not very well why the recovery procedure ends correctly, but it might be possible that your laptop s equipment is affected m.
  What was the purpose of a recovery? Something was wrong with the laptop?

• Can I order Win7 64 bit for Satellite L500-19Z recovery disk?

  I have a portable Satellite L500-19Z that was running a 64-bit version of Windows.
  Due to a problem, I had to reinstall Windows. The disc that came with the laptop was produced Recovery Windows 7 Home Premium 32 bit. Not realizing the implications of the re-setup using this

  Now, I'm done with a 32-bit operating system, which means that I can use only 3 GB of my 4 GB of RAM. Can I get a recovery disk for the 64 bit version of Windows? I created, when I got to the laptop, a repair for my 64-bit system disc, but, of course, if I try to use it he said, rightly, that I do not have a compatible operating system version.

  I think that you can order.

  Please visit - https://backupmedia.toshiba.eu/landing.aspx

• Bad wireless connection made account Satellite L500-1DT (Win 7-64 bit)

  Hello

  I hope someone might be able to help me with this problem. I brought a L500-1DT for my daughter elder for Christmas (and birthday) but I'm having problems with connecting to my wireless router. From his bedroom (to about 10 meters), it is luckly to get reception of 3 bars (out of five) and is wireless drop outs. This means that MSN comes at a critical time... Well she is only 16, so everything on MSN is critical.

  At first, I thought it was the former wireles router (my wife has problems with her IBM laptop and the other children of their Acer laptop) so I got a new Belkin router N (150). This seems to have solved the problem with Toshiba laptops not but there are still problems with the L500-1DT. If I have the Toshiba laptop computer in the same room as the router I get 4 bars (out of 5) at best.

  I checked for if ensure that there is no more recent driver updates and checked all the settings (more than once) and I'm at a loss as to what I do now. Is the defective laptop or I missed something?

  Kind regards
  The Build master

  > If I have the Toshiba laptop in the same room as the router I get 4 bars (out of 5) at best.
  4 of the 5 isn't bad Companion.
  It is ok...

  But if you want, you can check if a new BIOS is available for this model of laptop...
  If so, you can try to update.
  In addition, you can try changing the WiFi channel. The router and the wireless network card must be on the same channel.

  In the Device Manager-> properties-> Advanced tab Wlan card, you can change some settings.

• Satellite L505-141 - recovery disk contains Windows 7 32 bit

  Hello

  I bought my computer in the year around March last. I had with laptop computer operating system is Windows 7 Home Premium 64-bit. Lately I think the format of my laptop using the recovery CD that I have receviced with the laptop. I don't know why, but the recovery CD Windows 7 Home Premium 32 bit! Why its not 64-bit and 32-bit?

  The laptop comes with 6 GB of Ram and Core i5 and I won't enjoy my laptop with 32-bit operating system. Is this normal? I was suppose to get the 32-bit operating system (really wired if you a laptop with 6 GB of memory). This really makes me feel angry. I feel that I have been cheated.

  If ts the company I bought the laptop in and not the fault of Toshiba, I ask and investigation or something like that since they really make a bad name for you guys.

  Please answer me as soon as possible.

  TNX,
  Andrei Braunstein.

  Hello

  Before you wrote things that are not correct, please first check the specs on the Web from Toshiba site and take a look at your * user manual *!

  The laptop comes with a recovery disk which is Windows 7 32 bit, so everything is ok with this disc and you got the right pair.

  The interesting point is that the recovery disc for Windows 7 64-bit, you must create yourself such as mentioned in * user manual *! You can create this disk preinstalled use Toshiba recovery media creator. You need blank DVDs to create discs and that s all. After that do what you can to restore the preinstalled Windows 7 64 bit every time when you want to.

  Now it s too late to do that, but you can order a recovery disc here:
  https://backupmedia.Toshiba.EU/landing.aspx

  I can understand you he would do better to use Windows 64 bit on a laptop with 6 GB of RAM but don t forget some old don t on 64-bit applications and 32 bit necessary. In addition I m wondering you n t saw a message that reminds you to create the recovery disk. This message that you get after you first start your computer:
  + Important INFORMATION +.

  + your system is equipped with a hard drive recovery system. If you need repair.
  + your computer in the restaurant to original factory State, you can do it directly.
  + HDD (press F8 when you start your computer, choose "Repair your computer" +)
  + and follow the instructions in the menu) or create a media drive bootable recovery to that end. +.

  + Toshiba recommends you create recovery disk medium uses the "Toshiba Recovery Disc Creator' to ensure the +.
  + Hat you are able to restore your computer to the State of origin, installed at the factory, even if your computer +.
  + Gets severely damaged.

• Satellite L500-1DT - drive recovery HARD 64-bit Windows 7 installation fails

  When you start the 64-bit version of win 7 cmd.exe script faile due to the following error
  ERROR could not move from v:\_IMG\10185xsP*.swm to v:\HDDRecovery\SWImg

  Duplicate files from the existing file already.

  Anyone had similar error?
  This occurs when you install Windows 7 as a first time start

  What model of laptop do you have?
  Send your model name and model number.

  You can find it on sticker Toshiba downstairs.