Satellite L500-1V1 resets WLan router every 10 min

Hello.

I bought a new laptop from Toshiba (Satellite L500-1V1) a few weeks ago, and lately I have had these random disconnects Internet. I can't really remember if I had this problem in the first few days since I've especially done stuff offline, but I know that they came very early while surfing. I'm using a wireless connection.

Strange things, is that my PC seems to reset the router from time to time. At home, Im the only one using the internet, but when I'm with friends, their internet also seems to go away. So yes, my PC is causing each router it connects to move randomly every 5 minutes - 1 hour. Ill just say it once more, my mess from the PC to the top all other routers as well and not just mine.

Just in case where, ill add some info on the symptom. I sometimes play World of Warcraft and when I do, this question is more annoying. The enemies of the world will be frozen suddenly nothing doing, my character stops attack and no work spells or abilities. However, I can still run around, so I don't really disconnected first. After 10 seconds, I get disconnected, or I'll get a time of very high latency/MS.

I had no problem on this issue with my previous PC, but like all the others, my old PC decided to randomly disconnect the power cable. To be honest, I don't know what is worse... Cup feeding or disconnect from the internet. But the two things blows, that's for sure.

Anyone have any idea what could be the problem? I tried to update the WLAN driver, I tried to configure my router to a different channel (I don't know if I can put my wireless PC on another channel, but if that is the case, its not tested yet) and I also tried a cable connection just to know exactly whats going on. The connection of the cable has been stable for 6 hours, while the wireless can last barely half. I scanned my PC with AVIRA antivirus, but nothing was found.

I'd really like to fix this without turning in my PC for weeks to repair, which is not the purpose of this purchade. Any suggestions?

To be honest I ve ever heard this laptop can force the router to reboot. I use the connectivity wireless at home too and during the last 7 years have changed many laptops but have never noticed anything like that. OK all of us from time to time of WLAN connectivity issues, but especially after the reboot of the router or to change some settings, everything is fine and it works well again.

Your question is really unique and I think it should be tested by the service guy.
What you did is right and I really don t know what else you can try except to the test it again with factory settings (OS install with the original Toshiba recovery image).

Is a background application may be responsible for this? Maybe something is blocking the WLAn data transfer? Is that what you have installed Zonealarm?

Anyway, I can imagine a WLAN of application blocks connectivity but this problem with restarting the router is really strange.

Tags: Toshiba

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