Satellite L500-1XL - strange Windows 7 error - hardware failure or virus?

Hi people,

I am running windows 7 on a Toshiba Satellite L500-1XL.

About 6 weeks, Windows refuses to load.
I would get the "Toshiba" screen, then on startup of Windows startup, but then nothing else than a black screen with an icon of the mouse (mobile).

I could not in safe mode, and Toshiba built in recovery utility would not work.
"Even using the Toshiba ' product recovery" DVD did nothing, even if the drive was some strange, repetitive clicks for this, so I suspected a faulty hard drive. (Possibly where the MBR has been OK, but the data weren't?)

In any case, I put in a replacement HARD drive (backups are a wonderful thing BTW!) and DVD recovery charge perfectly and everything seemed fine.

About 2 weeks later, I had the same problem
("Toshiba" Windows startup splash screen, but then nothing but a black screen with a mouse (mobile), no safe mode icon; no recovery utility)

This time, however the product recovery DVDs worked fine first time.

Another 2 weeks and the same problem will reoccur; This time, it took another HARD disk for the recovery media to work.

So my question is, really, what could be causing this anomaly?

Would it be a virus which is corrupt something that is preventing Windows from loading? And the 'prevention' so that I can not load even the recovery utilities?

In this case might it also prevent the loading product recovery DVD?

Or am I looking at an intermittent fault with the connector on the HARD drive that can be either physically damage the drive or at least prevent it from loading?

I read about the so-called "Windows Black Screen of Death", but I'm sure this isn't that.

All the advice accepted with gratitude...

> So my question is really what could be causing this anomaly?
I doubt it s a virus or something like that, but nothing is impossible.

In my experience, the data on the HARD drive can be affected by different software.
In my case, the data on the HARD drive was corrupted, because the 3rd party software changed some files and the master boot record is damaged.
I formatted the HARD drive and created new partitions.

I also use the CCleaner and I defragment the HARD disk several times in the week.
Since the HARD drive and the data are ok and didn t notice such symptoms more.

Maybe you should try this too

Tags: Toshiba

Similar Questions

  • This external modem will work with Satellite L500-1XL, running Windows 7

    Hello

    When in Spain, I need to use the dialing up to the internet through Telefónica.
    I guess that the L500-1XL is not an internal modem?

    This external modem will work with the L500-1XL running Windows 7?

    Thank you very much in advance for your help.

    A

    Hello

    You re right Satellite L500 doesn t have an internal modem, so you need an external.

    I think you can buy every modem that is compatible with Vista. Alternative ask your favorite computer dealer or authorized service provider

    A friend got good experience with USRobotics 56K modem like this:
    [USRobotics 56K USB Faxmodem USR5637 | http://www.amazon.co.uk/USRobotics-56K-USB-Faxmodem-USR5637/dp/B0019LZCEI/ref=sr_1_1?ie=UTF8&s=electronics&qid=1269253039&sr = 8-1]

  • Satellite L500-1XL - new hardware upgrades

    Hi all
    I have the Toshiba Satellite L500-1XL and recently bought a new 500 GB internal HD and the upgrade went well. However, the internal transfer speeds aren't that fast. He is often out on 18mps level. Why? Affects of that? Use of the RAM, the use of the disk, the free storage space? The HD came with the laptop was 5400 with 8 MB, but my new is 7200 RPM with 16 MB with 11 seconds of access time. If that should not be much faster?

    Also, how can we get the support of USB 3.0? Only through new hardware? I know it goes into Windows 8 as this means there could be a few Windows 7 supports or who is still dependent on material?

    What are the most effective upgrade options to make my laptop run faster? He was modest. When I got it, but now use it for any need so get. Thus, upgrading to HD 160 GB to 500 GB (5400-7200), but it's unique processor with only 2 GB of RAM. I noticed on the Toshiba page so it says on a 64 bit system with 4 GB of RAM, the chart may use up to 1 800 MB of RAM upgrade RAM (not expensive) and then the processor? Even a single dual core would do the job? No need for a costly i3 and perhaps not compatible with the motherboard.

    Thank you!

    Hey Buddy,

    And what was your old HDD? HARD disk speed depends on different factors. You copy a large number of small files and a large single file?
    It s also useful to defragment the HARD drive from time to time. This can improve the speed. Also keep the system clean and use a registry cleaner like CCleaner that cleans up your registry.

    USB3.0 is a different interface. This new operating system wouldn t help you because it s material new feature/upgrade.

    Other improvements regarding: CPU and graphics card is not supported as you can read here:
    http://APS2.toshiba-tro.de/KB0/FAQ35006D000RR01.htm

    Your laptop has Intel GL40 chipset and the maximum RAM capacity is 4 GB. So you can install 2 GB DDR2-667 module in each memory location.

  • Satellite L500-1XL - does boot and the screen stays black

    Hello

    I have a Satellite L500-1XL, when I turn it on the fan and lights and the hard drive light blinks several times then nothing, he's not going to the Toshiba screen remains black screen, tried ext monitor but still nothing.

    The fan always runs very quietly and the hard drive is running in, I put the hard drive in an another L500 and it is very good and can be accessed without problem, it has only 1 stick of 2 GB of RAM DDR3 and the other L500 I is DDR2 so I can't try to change the RAM. If I remove the ram should it beep or does only desktop computers do this? Mine does nothing when it is removed.

    Any help would be very useful, thank you!

    Hi gazzdowzell,

    If your laptop doesn t boot it seems to be a hardware bad working it could be everything, motherboard, BIOS, CPU, etc and it is difficult to say what exactly is the problem.

    First of all, I would like to try this:
    [What steps must be followed if your Toshiba laptop does not start? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=21]

    If it doesn t work, please contact a service provider authorized in your country. If your laptop is under warranty, repairs are free.
    In addition if you remove the RAM and the beep of t n for laptop, it seems to be another problem. If you have removed the RAM module would be defective, the computer would have a beep.

    Good luck!

  • Satellite L500-1XL: black border play Big Fish Games

    I have a Toshiba Satellite L500-1XL and also on another laptop. I have some downloaded games from Big Fish games on two laptops. On the other laptop, they appear full-screen mode, but on the Toshiba there is a black border all the way round which makes the image much smaller.

    How can I make them appear full screen on the Toshiba please
    Gary

    Have you tried to change the resolution or video settings in the game options?

  • Parameters of Satellite L500-1XL and factory

    How can I restore to factory settings my Satellite L500-1XL?

    At first try to use HARD drive recovery option > http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

    If this will not help let us know.

  • Low RAM in Satellite L500-1XL

    When I ran a diagnostic on my laptop (Satellite L500-1XL) report he said that my RAM was low and to upgrade for better performance - it was very slow to start lately.
    However, I discovered that my model is no longer supported and I don't know what to do.
    Any suggestions?

    Keep in mind, I'm a total novice when it comes to computers so nothing too technical if you please!
    Thank you.

    With more RAM your laptop will have better performance.
    According to specification for laptop, your laptop comes with 2 GB of RAM, but it can be upgraded up to 4 GB.

    So buy second 2 GB of RAM and upgrade your laptop.

  • Re: Satellite L500-1XL - display problem after BIOS update

    Hello!

    I recently received a Satellite L500-1XL, works fine until I gave it to my friend...
    The problem is that he has updated the bios to V 2.10 (don't know why) and since then, the image on the screen appears as 15.4 "even in the bios.

    Any ideas what could cause the problem?

    Thank you

    Can you please make a picture how he looks in and post here?
    2.10 is the right version and I really put t understand what is the problem.

    Toshiba welcome screen appears as usual?

  • Satellite L500-1XL - high CPU usage all the time

    Hi all

    I've owned the L500-1XL for over a year now and I recently encountered a new problem: for the last few weeks, the laptop everything can become very, very slowly. Everything I do, the laptop freezes and may stop responding for a few minutes at a time. Regardless of the application I see is to do so in the process manager, stop it, but then another application steals all CPU - this isn't a particular application...

    -I'm crazy about security and make quick analyses and complete analyses frequently, including spyware and rootkits scans startup
    -I update drivers all the time, but have already re-installed all the drivers that came with the laptop and no change.
    -J' recently added more RAM and a new hard drive internal, but this problem existed before the new facilities
    -J' tried SP1 installation integrated in a Windows 7 disc and installed, and I noticed the problem of CPU for the first time then. If after that when I put in new hard drive I used the Windows Installer disc which is come with the laptop instead and in no time the problem comes back.
    -J' have uninstall the applications that I don't use and there is not a lot of new applications on my laptop that I am not familiar
    -J' tried it a bit on the internet and it is a very common problem, but I still don't know what to do

    This happened to someone? Someone at - it ideas? I would be very grateful, it starts to drive crazy me! My laptop is not my laptop when it wastes my time...!

    Hmm hard to say what's wrong here
    In the Task Manager, you can check the process that locks the CPU and use the whole performance of the CPU.
    You can google for this .exe to know what software or application uses this process.

    Theoretically, it could also be a virus

  • Satellite L500-1KK - need Windows XP drivers

    Is my new Satellite L500-1KK laptop and I can not find the WinXP drivers for it. I hope to find a good help

    Thank you

    Hello

    You can create a Toshiba recovery disc yourself. This disc contains a picture of the factory settings, which means the preinstalled OS (Windows 7) with all the drivers and tools of Toshiba. It's the same parameters that you have started the laptop, the first time.
    Also, read the user manual for more information. ;)

    On the underside of the laptop, you can find a product key that belongs to the preinstalled Windows 7. He touches s an OEM who only works with preinstalled OS.

  • Can satellite L500-1XL - I reduce drive D?

    I just bought a Satellite L500-XL with 160 GB HARD drive.

    It is partitioned into a c drive and a drive of equal sizes, and it seems that the D: drive is used only for recovery files. that leaves 67.4 Go unused. By default Windows 7 library folders are on the C: drive, so this drive will fill and let a user inexperienced, thinking that the disk is full.

    Is it necessary to devote half of the files recovery disk, and what can I do about it?

    See you soon

    Hi ernstk,

    First: create the Toshiba recovery disc. If something goes wrong, you can restore the factory settings every time and you can do what you want with your laptop. Just launch the Toshiba recovery disc creator and follow the instructions on the screen.

    In addition, you can change the partitions. Just use the Windows disk management tool.

    But let me give you a little advice: don't change the size of the partition. Just move your own files like photos, music, documents, etc. on the second partition. If you need to reinstall the laptop using the mode of recovery of HARD drive, these files will not be deleted (only the first partition). So that s pretty comfortable. :)

  • Satellite L500 - compatibility with Windows 7 with Nero

    I recently bought a Satellite L500.
    I wanted Nero on this if it was part of the appeal of the Toshiba.

    Now, I find that the version of Nero installed on the laptop
    is not compatible with Windows 7.
    I am sure that Toshiba should be disappointed with this parasite, and it was not their intention.

    I would be grateful if someone could suggest a solution to this problem outside of having bought an upgrade because it adds significantly to the final cost of the device.

    Hello

    What version of Nero are you trying to install?

    I guess that some versions are not compatible, so you should consult the homepage of Nero to the latest version. All current versions are compatible with your laptop.
    http://www.Nero.com

    By the way: for 3 months now I m using CD Burner XP. He the freeware tool and smaller than Nero. I love it, it s my favorite. :)

  • Satellite L500-1XL - keyboard does not work

    Hi I HAVE L500 - 1XL AND MY KEYBOARD DOES NOT have THE RETURN BACK of the KEYBOARD key AND TYPING I GET A ROW OF THOMAS LIKE THIS IVE CLEANED AND STILL do not WORK

    Hello

    Get in touch with your Toshiba ASP your country and request a replacement keyboard.

    Welcome them

  • Satellite L500-1DT - HDD the smart predict service failures

    Hello

    I have a Satellite L500-1DT and the last days he started to say "your HARD drive has the smart predict function failures"-is that what I did for her or is it a problem to manufacturers? I only got two months.

    Anyone know if I can fix it myself?
    I have just in Spain and I'm here for the next two months.

    I'm useless with technology...

    Any help would be good.

    Thank you!!

    Kate

    Please don't fix anything alone. New notebook has warranty valid so if something goes wrong the affected parts must be replaced and warranty will cover all costs.

    Visit THIS page and read what means SMART.
    In other words, your HARD disk goes wrong so please back up all your important data and contact the nearest Toshiba service provider and ask for help.

    I don't know where you live in Spain, but to find the nearest Toshiba authorized maintainer visit the Toshiba support page under
    http://EU.computers.Toshiba-Europe.com > support & downloads > find an ASP contact them as soon as possible.

    Good luck!

  • Satellite L500-128 and Windows 7 drivers

    Windows 7 officially launched today and I was wondering if the drivers will be available for my laptop L500 anytime soon.
    The reason I ask is because I bought the Windows 7 Ultimate and want to implement on my laptop.

    I use Vista drivers but of course some bugs occur from time to time. Especially the value added Package Toshiva / support Flash Card Button gives me a hard time.
    It is not all the drivers for the ATI Mobility Radeon 4570 since it's a new set of chips so I edited my own driver by rewriting the INI file in the driver folder. In my hardware ID configuration.

    But anyway, when I bought the laptop he had some kind of record with him stating that I can upgrade my laptop to Windows 7. Although some drivers are still available.

    I'm probably asking what is obvious, but y at - it a date for drivers to be available?

    I'm sorry if this post has answered elsewhere. I cannot find an answer.

    Thanks in advance.

    Your laptop model will be certainly supported for Win7 and I'm sure that drivers, tools and utilities will be available soon.
    I don't think anyone here can say with certainty when exactly but I think the next few days they should be available for download.

Maybe you are looking for