Satellite L500-247 - mouse USB not detected

Hello

I have a Satellite L500-247, Windows 7. Long ago, I tried to use a USB mouse and it worked (plug-and-play) without problem. Yesterday, I tried to do the same thing and I tried 3 USB mouse, but no one works with me. I don't even get the window that says new hardware found. I plug in the USB mouse and nothing happens. I tried to put them into the other USB port, but also the same problem.

I can plug in the USB and the laptop can detect it smoothly but with the USB mouse, the story is different. I don't know why :(

I think that there is a problem in the USB voltage or sth like that!

Can someone help me!

Hi laith12,

Probably there s something wrong with USB drivers or something, but I doubt s it s a hardware problem USB ports because USB key will be detected

Did you install additional software or the USB mouse driver? In some cases they could make problems with USB devices so I n t install the mouse software and a USB keyboard.

What you can do is to remove the USB ports on the Device Manager and restart your computer. Try also updating the driver from the official website of Toshiba chipset.

Tags: Toshiba

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