Satellite L505-112 - 31 error code in device USB modem Manager

I have a USB stick modem: Huawei e172. I downloaded the latest drivers for Windows 7 64 bit. I have a Nokia n95 with firmaware update to version 30 and the latest drivers...

Is causing me this problem in Windows 7:
This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

To start I have the problem with the huawei e172. After the update of the Nokia n95, I have the same problem with this phone.

Excuse me for my English but I'm from the Italy.
Technical support Microsoft tell me that the problem is on the Toshiba Windows 7. In fact, if I try the modem usb stick on another pc with Windows 7 64 bit it works fine.

Hello

It's really hard to say what causes this problem on your laptop. Do you use the same drivers on the other PC?

Are you running the factory settings or you have installed your own version?

In your case, I'll try to update the chipset drivers on and BIOS. The two you can find on the Toshiba site.

Alternative you should contact the manufacture of your USB modem. Maybe they can tell you more

Tags: Toshiba

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