Satellite L550 - black screen with mobile cursor on startup

Hello world

I have a Win7 of Toshiba Satellite Pro l550-17u with a startup problem, black screen with a cursor, but not going beyond.

Tried to reset the default values on initial F2 menu configuration
Tried to boot in safe mode and the safe mode with networking
I tried Repair computer option
Tried the restore advanced user
Tried to load the recovery disk
Tried to boot the laptop directly from the disc
Tried to remove the battery, but made no difference

When I get the white screen with the cursor, I tried a few things mentioned.
Ctrl + alt + delete to get the Task Manager, but nothing.
Pushin' Win + R to open the Run dialog box, but it does not work.
Click on SHIFT 5 times quickly to get ticky key opened to get to the Control Panel, but it did not work for me.

Last night did not turn on my laptop turned off but when opened I received a message that my system has recovered from a serious error, you click on close and then it turned off my laptop had this problem since.

Next step i think I can reinstall the memory but don't really want to start taking it to bits.

I also have a large amount of data I really want out of the hard drive. any suggestions?

Any help or suggestions much appreciated

Hello

To be honest, for me it looks like a Windows problem. Maybe something messed with the registry and Windows can start t more

I think that you must restore windows recovery disk Toshiba you wrote that you have tried to load the restore disc but what happened after that? Can start the installation of recovery? If so, you should do this.

Backup, you can do if you buy an external HARD drive enclosure. Remove the HARD drive and install in the case of HARD drive. Now you can connect to another computer.

Tags: Toshiba

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