Satellite L555 simply freezes with black screen (White Stripes)

Hello

I'm having some problems with my new Toshiba Satellite L555 laptop, it is simply freeze and appears a black screen with white bands.
He don't do it regularly, but it's annoying.

Any suggestions?

Hello

The possible reasons:

1. a malfubction graphics card
Malfunctioning of the internal display 2. You can view the external monitor to see how it is?

As little as possible:

1 a graphics driver
2 operating system itself. Have you tried to reset to factory settings (F8)?

Otherwise, you must contact the Asp (SAV) in your country. Your laptop is still new and under warranty, so it will fix it for free.

Tags: Toshiba

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