Satellite L755 freezes on the home page of Windows

My Satellite L755 sometimes crashes at startup. Happens to the page of windows welcome, and then nothing works. I click Start and nothing happens. No icons don't work. I have to hold down the off button to turn off and then restart. Then I have no problem. This happens more often.

I've updated the BIOS for Toshiba Adviser.

What operating system do you use?
Are you using the original OS that you got with your laptop?

On this virtual path, it is not easy to say what the problem is here. The configuration of your operating system is not known to us, and we do not know what applications start with the OS at startup.

If the problem occurs again and again maybe you should install OS using original Toshiba recovery image and start using the laptop with the "settings" again.

Tags: Toshiba

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