Satellite L755 resets on battery

Hello

I bought a laptop Toshiba L755 and after 2 weeks, he suffered a problem whereby on battery it would just restart. He would randomly and while idle/very little use. I returned it to Comet requesting a refund, but they have dropped and gave me a replacement.

Unfortunately, this laptop (same model) has today disappeared the same way (even worse) after two months. It would still just restart, black screen and windows would not say anything on the screen after his punt again. It's as if the power had failed all of a sudden.

The reset is out of the blue, and not because of parameters of sleep etc. It can happen in the middle of making a use light or just left for a minute or two. It hangs for a while (about one second) and resets.

With respect to the event log, all newspapers say is that he was improperly arrested. There is no further information in the event log.

I did a system restore (at the request of Toshiba) and reinstalled the programs one by one to see if it's a software issue. But none of the software caused the problem.

Does anyone know of an issue that could cause this? I think it's more likely to be a hardware fault than the software because of the nature of it stop suddenly and connect to it running on battery power.

Post edited by: schematic

On this virtual path is not possible exact diagnosis, but I also think there is hardware problem, probably with electronic control gear or contacts inside.

Best solution for you is to contact the nearest Toshiba service provider and ask for help. They can check all this and also to contact Toshiba for pick up info and what can be done about it.

Tags: Toshiba

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