Satellite L755 would not charge the battery

Hi all. I bought a new laptop today... it wouldn't charge the battery so I exchanged in-store. The replacement also has this problem. I'm doing something wrong or I was just unlucky?

The battery in the bottom right of the screen icon tells me that the battery is 0% charged, but he is in charge. The red light on the laptop before left turns as if to show that the battery is being charged also.

Yet battery does not charge.

If I unplug the laptop from the network, the laptop turns off instanty.

It is today the second laptop brand new with the same problem. Maybe a part of a lot of battery defective or is - a problem that can be corrected with the software? I don't want to take the laptop to the store for a second time in the day.

Post edited by: BigBlueLou

Hello

If the laptop stops immediately after that the AC adapter is not unplugged, it means that the battery is empty and not loaded.
Are you sure you plugged the battery correctly into the battery bay?
Please check if the battery is well suited.

In addition, I recommend to remove the battery and unplug the AC adapter.
Then press the power button / stop along 30 seconds and reconnect the two parts.
Then leave the laptop connected to the network for a longer period of time (2-3 hours).
Then check the battery charge level

If he would always stay at 0% then I recommend you visit the dealer and check the other unit or the battery.

Tags: Toshiba

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