Satellite L840 - update of the BIOS and the blue screen

Hello

I recently bought a Toshiba L840-04f (PSK8LA - O4E007) and installed Windows 7 64-bit.

Problem: BlueScreen

Question: I guess it's the dreaded "blue screen of death' and I need to do something to prevent servious problems in the future (I used the laptop slightly for a few days with no problems).

How to analyze the dump of information to find out what caused the blue screen?

Or is it better to make it back in the last restore point before the blue screen event? A restore point was made until I updated the BIOS to v 1.80 to 6.20. In addition, Toshiba shows that there is a new version of BIOS 6.30.

Before the blue screen event I had changed the setting of the 'close' button on/off and made some other minor changes to settings and then I connected a Seagate external hard drive just before the Blue error screen.

Y at - it suggestions on what steps should I take?

Thank you very much.

April

Hello

The BSOD appears usually due to software problem or hardware problem.
You said that you have connected an external USB HDD to the computer just before the BSOD appeared so likely the BSOD was caused by the attached HARD disk who knows

If that happened for the first time, don't be afraid, maybe it's just a time issue
But if he appears often, you should study some more and must try to reproduce the problem and the reason

Tags: Toshiba

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    ----------------

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    --------------------------------------------------------------------------------

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    -------------------------------------------------------------------------

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    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    Understanding and decoding BSOD (blue screen of death) Messages
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    Windows - troubleshooting blue screen errors
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    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    Hello

    Bug_Check F4 is generally hard, cables, and associated hard drive controller.

    Since this is a new construction House remove ALL power - reinstall all memory cards and cables (on
    both ends where possible) - actually delete and replace - do not just tight. Make sure heat
    sink and compound are correctly placed and that all lovers of work.

    Check with the ASRock support, their documentation online, the diagnosis and ask in their forum
    for problems known.

    ASRock - Support
    http://www.ASRock.com/support/index.asp

    ASRock - Forums
    http://www.ASRock.com/support/forum.asp

    ASRock - downloads
    http://www.ASRock.com/support/download.asp

    =============

    See this article:

    You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when
    you try to resume a computer that has a large hard drive SATA.
    http://support.Microsoft.com/kb/977178

    -----------------------------------------------------------------------------------------------------------

    Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
    http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    We can analyze the minidumps if make you it available to the SkyDrive or another file
    sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    ================================================================

    BCCode: F4 0x000000F4

    Check and reinstall the cards memory and cables (at both ends where possible) in fact
    delete and replace - do not just tight. On a laptop computer on all you can do is reinstall it
    memory and possibly check the connection/contacts on the hard drive. Memory could
    be the problem, so if you have more than 1 stick swap them in and out to see if the
    problem follows a stick or try the new memory. Antivirus/anti-spyware/security programs
    have been known to cause or have a role in this matter.

    More general patch updates day and low level chipset BIOS drivers and other control
    software.

    Also check the wiring on the hard drive.

    =========================================================

    Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION

    CRITICAL_OBJECT_TERMINATION bug control has a value of 0x000000F4. This indicates that a process or thread crucial to system operation has unexpectedly is released or ended.

    Important info if you received a STOP Code

    If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

    If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

    These actions could prevent a mistake like this does not happen:

    1. Download and install updates for your computer from Windows Update device drivers.
    2. Scan your computer for computer viruses.
    3. Check your hard drive for errors.

    CRITICAL_OBJECT_TERMINATION parameters

    The following settings are displayed on the blue screen.

    Parameter Description

    1

    The Terminal object type:

    0x3: Process of

    0x6: Thread

    2

    The endpoint object

    3

    The name of the process image file

    4

    Pointer to a string ASCII containing an explanatory message

    Cause

    Several processes and threads are necessary to the functioning of the system. As they are completed for some reason, the system can no longer function.

    BCCode: F4 0x000000F4<-- read="" this="">
    * 1241.html http://www.faultwire.com/solutions-fatal_error/A-process-or-thread-crucial-to-System-Operation-has-0x000000F4-

    ==================================================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant
    (also, Windows 7 and Windows 8).
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen
    of death "crashes and displays the information about all crashes in one
    Table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista (also Windows 7) Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    It would be useful to know what the error message is when you get the blue screen. I suggest that you disable the restart automatic installation so that your laptop stops on the blue screen and you can read the error.

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