Satellite L855 - 10 p will not see Bluetooth devices

HELP PLEASE!

I'm not very tech of mind. I've had my toshiba laptop hardrive replaced someone had already managed to get the laptop to work for me that I had the same problem with the connection. It says Bluetooth is not ready when I right click on the Bluetooth icon at the bottom of my screen and go to settings and click on new connection. If I left click the icon Bluetooth at the bottom of my screen it only says not connected.

What is the solution and be very explicit as I am not Gil upward on anything. I did things that I found on youtube and other sites using google, but usually I get halfway and find there instructions to go until then I don't see what they are doing then we can say then click it Bluetooth then blah blah, but either the icon is not there or anything else, they say click isn't here...

Thanks in advance for anyone who can help me lol. Carol

My son got the laptop to update the drivers by clicking on the symbols of bluetooth in my laptop control thing so now it allows the Assistant to shown and will now search for the devices BUT it appears with no thought even detected devices that phones are visible

Please HELP, I need a simple step by step guide because I'm not a snack very tech PC and I am always scared to change whatever it is I'm doing something wrong lol

Tags: Toshiba

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