Satellite L855 and Win8.1 - Touchpad stops working after the login window

New laptop running windows 8.1 Touchpad works for about 30 seconds after windows starts and then stops. I have tried downloading drivers the most recent of the Toshiba site, but it does not solve the problem. Tried the function keys of the touchpad, but it's not the question. Called Toshiba support and they suggest to send it in for a factory reset.

I have also a problem with AMD graphics will split after that computer screen goes into sleep state. Downloaded and installed drivers more recent for it on the advice of Tech support, but not fixed, or the other.

I'm a little worried because a research shows these two problems are not uncommon and IV ' e spent a lot of time to copy data and install the software, don't want to lose him and wasting time waiting for factory reset if I need to return ot.

Anyone have any ideas?

Factory reset is the best way to solve this problem, but you have upgraded your machine following the instructions step by step http://www.toshiba.eu/innovation/generic/windows8_1-message/?

Tags: Toshiba

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